Sales Support Associate

RALPH LAUREN; York and North Yorkshire; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading lifestyle brand is seeking a passionate Brand Ambassador to deliver exceptional customer service and operational efficiencies. You will ensure a welcoming environment while optimizing product offers and embodying brand values. Ideal candidates are energetic team players with organizational skills and experience in fast-paced settings. Join us in creating a culture of belonging while enjoying competitive benefits and career opportunities.

Benefits

Competitive benefits package

Career advancement opportunities

Inclusive work environment

Qualifications

• Energetic, passionate, and results-driven team player.
• Experience in a fast-paced environment.
• Proactive and organizational skills.

Responsibilities

• Deliver customer support excellence and operational efficiencies.
• Assist with deliveries and replenishment to optimize product offers.
• Use replenishment tools to ensure compliance with policies.

Skills

Customer support excellence

Proactive skills

Organizational skills

Team player mindset

Job description

Position Overview

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

What You’ll Do

One team focused on the consumer

• Deliver customer support excellence and operational efficiencies
• Assist with deliveries and replenishment to optimise the product offer for customers
• Communicate consistently with the team to ensure an excellent customer service

Ralph Lauren Brand Ambassador

• Embody the Ralph Lauren values and spirit
• Demonstrate a customer-first culture
• Support operational efficiencies to create a welcoming and elevated experience

Operations

• Use the Ralph Lauren store systems and procedures to enhance operational efficiencies
• Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards
• Store maintenance

Pay Range

Experience, Skills & Knowledge

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a fast-paced environment
• Proactive and organisational skills