Sales Support Associate

RALPH LAUREN; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prestigious lifestyle brand based in the United Kingdom is seeking a dedicated individual to deliver customer support excellence and enhance operational efficiencies. This role requires a results-driven team player with experience in a fast-paced environment who can help optimize product offerings for customers. Join a dynamic team and contribute to a welcoming retail experience.

Benefits

Competitive benefits package

Exciting career opportunities

Employee discounts

Qualifications

• Energetic, passionate, and results-driven team player.
• Experience in a fast-paced environment.
• Proactive and organized.

Responsibilities

• Deliver customer support excellence and operational efficiencies.
• Assist with deliveries and replenishment for customer satisfaction.
• Maintain store cleanliness and organization.

Skills

Customer support excellence

Operational efficiency

Team collaboration

Proactive organization

Results-driven mindset

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren's reputation and distinctive image have been developed across a wide range of products, brands, and international markets. The company's brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making it one of the most recognized families of consumer brands worldwide.

At Ralph Lauren, we aim to unite and inspire our community and those we serve by amplifying diverse voices and perspectives. We are committed to fostering a culture of belonging, inclusion, and fairness for all through Talent, Education & Communication, Employee Groups, and Celebration.

Position Overview

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

What You'll Do

One team focused on the consumer

• Deliver customer support excellence and operational efficiencies
• Assist with deliveries and replenishment to optimize the product offer for customers
• Communicate consistently with the team to ensure excellent customer service

Ralph Lauren Brand Ambassador

• Embodies the Ralph Lauren values and spirit
• Demonstrates a customer-first culture
• Supports operational efficiencies to create a welcoming and elevated experience

Operations

• Uses Ralph Lauren store systems and procedures to enhance operational efficiencies
• Uses replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards
• Maintains store cleanliness and organization

Pay Range

Experience, Skills & Knowledge

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a fast-paced environment
• Proactive and organized