Sales Support

CV Bay Ltd; Leatherhead; On-site; GBP 29,000 - 35,000; Full time

Job summary

A building services company in Leatherhead is seeking a Sales Support Specialist to enhance customer relationships and support sales. The ideal candidate will have experience in sales support or customer service, excellent communication skills, and attention to detail. This full-time position offers a competitive salary of up to £35,000 and opportunities for career growth within the company.

Benefits

Career development opportunities

Friendly working environment

On-site parking

Qualifications

• Previous experience in a sales support, customer service, or internal sales role.
• Strong communication skills and a confident telephone manner.
• Excellent attention to detail and accuracy in data entry.

Responsibilities

• Open new customer accounts and nurture them profitably.
• Engage with customers face-to-face and over the phone.
• Accurately process incoming orders in a timely manner.
• Provide competitive and tailored quotes to meet customer needs.
• Collaborate with external sales teams to maintain operations.

Skills

Customer service

Sales support

Communication skills

Attention to detail

Job description

Sales Support Specialist
Location: Leatherhead, Surrey (prepared to travel to Redhill)
Salary: Up to £35,000 per annum (dependent on experience)
Industry: Building Services

Are you an enthusiastic and organised individual with a passion for delivering exceptional customer service and supporting sales growth? Join a well-established and growing building services company in Leatherhead as a Sales Support Specialist.

This is a fantastic opportunity to become an integral part of a friendly and supportive team, where your contribution will directly impact the success and profitability of the business.

Key Responsibilities

• Open new customer accounts and ensure they are nurtured and developed profitably.
• Engage with customers both face-to-face and over the phone, building strong and lasting relationships.
• Accurately process incoming orders on the system in a timely and efficient manner.
• Provide competitive and tailored quotes to meet customer needs.
• Maximise sales opportunities by promoting relevant add-on products and services.
• Make proactive sales calls to re-engage lapsed accounts and reach out to potential new customers during quieter trading periods.
• Liaise effectively with the warehouse team to ensure accurate and timely delivery of products.
• Collaborate regularly with external sales teams and credit control to maintain smooth and effective operations.
• Take on additional duties as required, in line with your skills and capabilities.

What We’re Looking For

• Previous experience in a sales support, customer service, or internal sales role (ideally within building services or a related industry).
• Strong communication skills and a confident telephone manner.
• A proactive and solution-focused mindset.
• Excellent attention to detail and accuracy in data entry and order processing.
• Ability to work collaboratively with internal teams and build rapport with customers.
• Organised, adaptable, and capable of managing multiple tasks in a busy environment.

What We Offer

• Competitive salary up to £35,000 (depending on experience)
• Full-time, permanent position based in Leatherhead, moving eventually to Redhill.
• Friendly and supportive working environment
• Career development opportunities within a growing company
• On-site parking and other benefits

If you’re ready to take the next step in your career and thrive in a dynamic and customer-focused environment, we’d love to hear from you. Apply today and be part of our success story!