Sales Support

Armatile; Armagh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading tile company is seeking a motivated Sales Support Team Member to manage customer relationships and ensure efficient order processing. The role involves excellent communication and organizational skills, working within a busy environment, and collaborating with various departments. This fast-paced position offers an exciting opportunity for individuals interested in tile design and customer service.

Qualifications

• Strong problem-solving and organizational skills.
• Experience working in a busy office environment.
• Ability to work well both independently and as part of a team.

Responsibilities

• Process customer sales orders through the Sales Order Processing system.
• Respond to customer communications and queries promptly and professionally.
• Liaise with other departments to ensure orders and processes are on schedule.

Skills

Excellent communication skills

Organizational skills

Problem-solving skills

Numeracy skills

Literacy skills

Tools

Microsoft Office

Job description

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Job Opportunity: Sales Support Team Member

We have a great opportunity in our fast-paced, highly successful Sales Support Team. You will be the first point of contact for our distribution customers, managing their journey from start to finish and providing updates throughout the process.

In this role, you will build long-term relationships with customers and collaborate with various departments within the company, including sales, warehouse, administration, and production.

Responsibilities:

1. Process customer sales orders through the Sales Order Processing system.
2. Respond to customer communications and queries promptly and professionally.
3. Build long-term relationships with customers by providing exceptional service.
4. Liaise with other departments to ensure orders and processes are on schedule.

Requirements:

1. Excellent communication, numeracy, and literacy skills, both verbal and written.
2. Strong problem-solving and organizational skills.
3. Experience working in a busy office environment.
4. Proficient in Microsoft Office.
5. Ability to work well both independently and as part of a team.
6. Professional yet friendly attitude.
7. Commercial awareness.
8. Interest in tiles, tile design, or design in general (not essential but advantageous).

Our team is always learning and evolving, keeping up with new trends and innovations in tile design, which excites our customers and ourselves. If you are highly motivated and thrive in a fast-paced environment, Armatile could be the perfect place for you.