Sales Specialist (12-month fixed-term)

Vans; Alfreton CP; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading global apparel company is seeking a Sales Specialist for a 12-month fixed-term contract at the East Midlands Designer Outlet. The ideal candidate is customer-oriented with at least 1 year of experience in a fast-paced retail environment. You will be responsible for delivering exceptional service, mentoring junior staff, and maintaining merchandising standards. Join us to help create a memorable shopping experience!

Benefits

Career ownership opportunities

Feedback-based culture

Tailored training programs

Qualifications

• At least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background.
• Flexible working on weekends, evenings and holidays as necessary.

Responsibilities

• Provide the highest level of customer service, ensuring all customers are treated with respect.
• Develop knowledge of products in store and share this with junior associates.
• Maintain merchandising standards according to brand guidelines.
• Support the management team with opening and closing processes.

Skills

Customer interaction

Team mentorship

Passion for retail

Positive attitude

Communication skills in English

Job description

Overview

Sales Specialist (12-month fixed-term)

Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience. We’re looking for a resourceful Sales Specialist to join the Timberland team based in East Midlands Designer Outlet on a 12-month fixed-term contract.

Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.

Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Timberland is a global leader in the design and manufacturing of premium footwear, apparel and accessories for the outdoor lifestyle. For decades, we have been guided by a higher purpose: to inspire and equip the world to step outside, work together and make it better.

Let’s talk about the role!

We believe that our Sales Specialists have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.

How you’ll make a difference

We expect that our Sales Specialists help deliver a memorable retail experience by:

• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
• Acting as a buddy to new starters, helping support their onboarding
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room
• Occasionally supporting the management team with opening and closing processes

What makes you the perfect Sales Specialist?

• You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude, facing all situations in the store
• You are passionate about our brand, fashion, and retail in general
• You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background
• You have excellent written and verbal communication in English (another language is a plus but not necessary)
• You are flexible when it comes to working weekends, evenings and holidays as necessary

Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

How to apply

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

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