Sales Representative - German

Concentrix; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading customer engagement firm in Liverpool is seeking a Sales Representative to demonstrate the value of products and renew contracts. Successful candidates will engage customers through calls and emails, manage sales forecasts, and work within a dedicated team under a Sales Manager. Fluency in German is essential for this role, which offers a full-time position. If you're skilled in customer engagement and sales, this could be your next opportunity.

Qualifications

• Proven ability to engage customers effectively and articulate value.
• Strong knowledge of products/services offered.
• Fluent in German to cater to customer needs.

Responsibilities

• Engage customers to sell and renew contracts.
• Provide accurate sales forecasts regularly.
• Handle customer concerns and objections professionally.
• Maintain CRM with accurate customer data.
• Collaborate with team to enhance customer experiences.

Skills

Customer engagement

Sales forecasting

Product knowledge

Communication

Objection handling

CRM management

Lead conversion

Job description

Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and / or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue‑based quota by selling renewals / services, may offer up‑sell opportunities
• Provide accurate weekly / monthly / quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns / roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location :

GBR Liverpool - The Plaza, 100 Old Hall Street

Language Requirements :

German

Time Type : Full time