Sales Relationship Manager

Focus Resourcing; Wales; Hybrid; GBP 35,000 - 43,000; Full time

Job summary

A dynamic recruitment agency in the UK is seeking a Sales Relationship Manager for a hybrid role. The successful candidate will engage customers through a curated pipeline while nurturing relationships. Responsibilities include driving revenue, onboarding new accounts, and collaborating with team members. Applicants should possess strong negotiation and customer service skills, with experience in sales pipeline management. Join a supportive team and enjoy competitive benefits, including 25 days of annual leave and bonus opportunities.

Benefits

Holidays: 21 days increasing to 25

Purchase Holiday Scheme

Refer a Friend Scheme

Profit Share Scheme

On site Parking

Sick Pay

Employee Assistance Program

Bonus

Qualifications

• Proven ability to build and maintain relationships.
• Strong negotiation and customer service skills.
• Experience in sales pipeline management.
• Ability to meet monthly call targets.
• Exceptional attention to detail and accuracy.
• Effective and timely communication with customers, colleagues, and departments.

Responsibilities

• Drive revenue generation and meet sales targets.
• Secure and onboard new accounts for ongoing management.
• Maintain and develop relationships with customers and colleagues.
• Collaborate with managers for account management.
• Book appointments for Business Development Managers.
• Record all actions in the ERP system.

Skills

Relationship building

Negotiation skills

Customer service skills

Sales pipeline management

Attention to detail

Effective communication

Job description

Sales Relationship Manager - Hybrid Role

Are you a natural relationship builder with a knack for sales? This dynamic role offers the perfect blend of home and office working, allowing for flexibility and a balanced lifestyle. With a competitive salary of 35,000 per annum plus a 7,500 on-target earnings (OTE), this position is designed for those who thrive in a collaborative and customer-centric environment.

Role Overview

The Sales Relationship Manager will focus on engaging with customers through a meticulously curated pipeline, which includes marketing leads, lapsed customers, and those whose spending has decreased. The role is pivotal in nurturing and maintaining robust customer relationships, ensuring a seamless onboarding process before handing over to the relevant Sales Manager.

Key Responsibilities

• Drive revenue generation and meet sales targets by managing marketing-qualified leads, referrals, and re‑engaging lapsed customers.
• Secure and onboard new accounts, collaborating with the relevant manager for ongoing account management.
• Maintain and develop excellent working relationships with customers and colleagues.
• Work closely with the Customer Experience Manager, National Account Manager, and Internal Account Managers.
• Book appointments for Business Development Managers (BDMs) for new business only.
• Record all actions in the ERP system.

Skills and Experience

• Proven ability to build and maintain relationships.
• Strong negotiation and customer service skills.
• Experience in sales pipeline management.
• Ability to meet monthly call targets.
• Exceptional attention to detail and accuracy.
• Effective and timely communication with customers, colleagues, and departments.

Benefits

• Holidays 21 days until the end of this year - Jan 1st entitlement increase to 25 days.
• Purchase Holiday Scheme - you can purchase up to 3 days.
• Refer a Friend Scheme
• Profit Share Scheme
• On site Parking
• Sick Pay
• EAP
• Bonus

This role is ideal for someone who excels in a target-driven environment but values the importance of building meaningful relationships over simply making calls. If you possess the skills and experience outlined above and are ready to take on a rewarding and challenging role, this could be the perfect next step in your career. Embrace the chance to grow professionally while contributing to a supportive and forward-thinking team.