Sales Operations Manager

Adobe; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company in the City of Westminster is seeking a GTM Operations Manager to enhance global management processes and optimize sales tools. The ideal candidate has experience in program management, strong analytical abilities, and excellent communication skills. This role offers the opportunity to drive change and influence cross-functional teams while working in a dynamic environment.

Qualifications

• Experience in program management with the ability to lead projects and influence teams.
• Strong stakeholder management and collaboration skills across regions.
• Analytical mindset with proficiency in data analysis.

Responsibilities

• Identify operational improvements and implement strategies to enhance global management processes.
• Optimize sales processes and ensure alignment with strategic objectives.
• Lead multiple projects simultaneously and prioritize effectively.

Skills

Program management

Stakeholder management

Data analysis

Communication skills

CRM platforms (Salesforce, Dynamics)

Sales analytics tools (Power BI)

Tools

Salesforce

Dynamics

Power BI

Job description

Overview

We are seeking a GTM Operations Manager to join a team dedicated to driving global business transformation initiatives and governing key global management, planning, and sales processes. You will play a pivotal role in driving a consistent operating rhythm at global level and across the Americas, EMEA, and J/APAC. This role presents an exciting opportunity to lead change on a global scale, with a focus on driving the performance of strategic priorities as well as oversight of some of our core management processes.

Responsibilities

• Identification of operational improvements based on current processes and develop and implement strategies that improve the efficiency, effectiveness, and consistency of key global management processes and business reviews.
• Optimize sales processes and tooling, driving adoption globally while maintaining consistency across regional teams.
• Run and act as the point of contact for several of our global management processes.
• Work closely with our offshore Operations teams to ensure alignment with strategic GTM objectives and delivery support for our global management processes.
• Demonstrate strong stakeholder management, building effective teams with project partners located in different regions to drive projects to completion.
• Lead multiple projects and priorities simultaneously and effectively prioritize time between each.
• Exceptional program management and influencing abilities, capable of inspiring change and collaboration with cross-functional teams.
• Strong analytical and quantitative problem-solving skills, including conducting research, analyzing data, developing hypotheses, and synthesizing recommendations.
• Proficiency in CRM platforms (e.g., Salesforce, Dynamics) and using sales analytics tools (e.g., Power BI) to draw out insights.
• Outstanding communication and interpersonal skills, facilitating seamless collaboration across departments and regions.
• Meticulous attention to detail, coupled with superb organizational skills, enabling effective project management and process optimization on a global level.
• Ability to clearly communicate complex ideas both verbally and in writing.
• Comfortable working on multiple projects and able to shift priority as needed while maintaining high quality results.
• Attention to detail and pride in delivering your best work.
• Curiosity, initiative, and the desire to experiment.

Qualifications

• Experience in program management with the ability to lead projects and influence cross-functional teams.
• Strong stakeholder management and collaboration skills across regions.
• Analytical mindset with proficiency in data analysis and making data-driven recommendations.
• Proficiency in CRM platforms (e.g., Salesforce, Dynamics) and sales analytics tools (e.g., Power BI).
• Excellent written and verbal communication skills.

About Adobe

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We\'re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.