Sales Executive (Premium Hospitality)

England Rugby; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prominent sports organization in Greater London is looking for a Sales Executive (Premium Hospitality) to join their team. This role focuses on selling single match Premium Hospitality products at the Allianz Stadium. The ideal candidate will have strong customer service skills and a proven sales background, ensuring exceptional customer experiences. Responsibilities include researching market opportunities, generating leads, and maintaining CRM systems. An inclusive culture and teamwork are essential values promoted within the organization.

Qualifications

• Exceptional customer service and interpersonal skills.
• Strong sales skills and experience.
• Exceptional written and oral communication skills.

Responsibilities

• Proactively sell single match Premium Hospitality products.
• Research and identify new market opportunities.
• Generate leads through target market research.

Skills

Exceptional customer service

Strong sales skills

Interpersonal skills

Tools

CRM systems

Job description

Working at the RFU means being part of the 'bigger picture' at England Rugby: to be rooted in our purpose, which is to enrich lives, introduce more people to rugby union & develop the sport for future generations. If our purpose resonates with you, and you recognise the value that sport can bring to people's lives, we'd love to work with you.

An opportunity has arisen for a Sales Executive (Premium Hospitality) to join the Premium Sales team on a permanent basis. This role will play a key role in the sale of Premium Hospitality on a single match basis (one off purchases) for matches taking places here at the Allianz Stadium. The Sales Executive will successfully deliver sales targets, relating to hospitality sales and display strong account management, ensuring customers experience a successful sales cycle.

Responsibilities

• Adopting a consultative sales approach, proactively selling single match Premium Hospitality products at the Allianz Stadium, Twickenham.
• To research and identify new market and account opportunities.
• Generating leads through research of key target markets and establishing strong relationships with potential new clients.
• Attending client meetings both on and off site.
• Deliver exceptional customer service, ensuring the customer returns back to repeat purchase.
• Ensuring CRM is updated correctly and accurately with all client and booking information.
• Maintaining an excellent level of knowledge regarding all areas of hospitality product offerings as well as industry and competitor developments.
• Having good administration & operational skills as it will be the responsibility of the sales executive to communicate effectively with their customers throughout the sales cycle.
• Carrying out any other duties as reasonably requested by the Head of Premium Sales & Hospitality.
• Undertake such other duties as maybe required from time to time as are consistent with the responsibilities of the post and the needs of the RFU.
• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans.
• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of our culture and core values - This Rose Means Everyone: Put The Team First, Shape The Future, Respect Each Other.

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role.

Essential Qualifications

• Exceptional customer service and interpersonal skills.
• Strong sales skills and experience.
• Exceptional written and oral communication skills.
• Previous experience and or knowledge of CRM systems is preferred.
• Willingness to work as part of a team.
• Committed to actively contributing and building an inclusive culture in your role and day to day behaviours.
• Committed to embodying the ethos our culture by using our three core values – Put The Team First, Shape The Future, Respect Each Other – to guide your day-to-day decisions, actions and interactions.

Desirable Qualifications

• Proven track record of selling high valued products.
• Proven track record of proactively finding and closing new high value business to big brand name clients.
• Experience of selling luxury branded products.
• Proven track record of dealing with COO, CEO, Director level within companies and closing deals in a short timescale.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to [e-mail].

During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here.