Sales Executive - New Logo - Integrations Solutions / ITSM Solutions Sales IT / MSP

Global Technology Solutions Ltd; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global technology company is seeking a New Logo Sales Executive to drive new business sales in ITSM and integration solutions. The ideal candidate will have a proven track record in generating leads, strong consultative selling skills, and deep knowledge of ITSM frameworks. Responsibilities include proactive lead generation, managing the full sales cycle, and collaborating cross-functionally. This role offers a hybrid working model with a focus on professional growth and innovation.

Qualifications

• Proven experience in new business lead generation within ITSM or MSP environments.
• Demonstrated success selling ITSM or automation-based integration solutions.
• Experience managing complex B2B sales cycles involving multiple stakeholders.

Responsibilities

• Drive proactive new business acquisition through outbound prospecting.
• Lead discovery sessions to uncover client pain points around ITSM.
• Own the full sales cycle from prospecting to successful handover.

Skills

New business lead generation

Solution sales

Consultative selling skills

Communication skills

Domain knowledge of ITSM frameworks

Understanding integration platforms

Tools

HubSpot

Salesforce

LinkedIn Sales Navigator

Job description

New Logo Sales Executive - Integration Solutions / ITSM Solutions Sales

IT / MSP

Location: Hybrid, Watford (2 days per week in office)

Type: Full-time

Salary: 60,000 80,000 + commission

About the Role

We’re seeking an experienced New Business Solutions Sales Executive with a proven track record in ITSM solutions sales, software integration, and automation. This is a high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers. You’ll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation and integration, and position our services as a trusted extension of their IT operations. This is an opportunity to join a rapidly growing international organisation and play a pivotal role in expanding our footprint within the ITSM and MSP ecosystem.

Key Responsibilities

New Business Development & Lead Generation

Drive proactive new business acquisition through outbound prospecting, targeted campaigns, and strategic networking within the ITSM / MSP sector.

Identify and engage key decision-makers across IT, Operations, and Service Management functions.

Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach.

Develop tailored engagement strategies leveraging CRM and sales intelligence tools (HubSpot, Salesforce, LinkedIn Sales Navigator).

Solution Sales & Deal Management

Lead discovery sessions to uncover client pain points around ITSM, integration, and automation.

Deliver solution-oriented demos and workshops, aligning our services to customer use cases and business outcomes.

Navigate complex, multi-stakeholder sales cycles with precision and persistence.

Own the full sales cycle from prospecting and qualification to negotiation, close, and successful handover to the delivery team.

Position our solutions as strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients.

Industry Expertise & Collaboration

Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.), integration tools, and service automation technologies.

Share market insights and customer feedback with internal teams to shape go-to-market and product strategies.

Collaborate cross-functionally with Marketing, Product, and Partner teams to align campaigns and customer success efforts.

Maintain accurate pipeline and forecasting data using established CRM and reporting processes.

What Were Looking For

Required :

• A HUNTER!! ITSM industry new business experience is a must. You will have an engaging personality and solution expertise. Understanding user experience to put together the building blocks for success service design.
• Proven experience in new business lead generation, solution sales within ITSM, IT services, or MSP environments.
• Demonstrated success selling ITSM or automation-based integration solutions, e.g., ServiceNow, Jira, or similar.
• Strong understanding of managed services, outsourcing models, and recurring revenue sales structures.
• Experience managing complex B2B sales cycles involving multiple stakeholders and technical evaluations.
• Excellent communication, presentation, and consultative selling skills.
• Self-starter mentality with a strong ownership mindset, bias for results.
• Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.).
• Understanding integration platforms, automation tools, or workflow orchestration solutions.
• Experience of selling into MSPs or enterprise IT service teams, or reseller experience.

Additional Information

HQ based in Finland. Initial onboarding includes a 1-week induction and culture immersion at our Finnish headquarters.

Global offices located in London, Finland, USA, and Germany.

Collaborative, innovative environment with a focus on professional growth, autonomy, and shared success.