Sales Executive

Sytner Group Limited; Hailsham; On-site; GBP 20,000 - 53,000; Full time

Job summary

A leading automotive retailer in Hailsham is seeking a Sales Executive to provide exceptional customer service during the car buying journey. This role requires a passion for customer engagement and may involve working weekends. The position offers a starting salary of £20,000 with an achievable OTE of £52,500, along with various benefits, including a company car and career development opportunities.

Benefits

Basic salary plus commission potential

Company car

Discounted gym membership

Enhanced holiday entitlement

Cycle to work scheme

Opportunities for career development

Qualifications

• Experience in customer service within a retail environment is required.
• Ability to engage with customers face-to-face is essential.
• A full and valid UK driving licence is beneficial.

Responsibilities

• Communicate with customers to guide them through the car buying journey.
• Provide high levels of customer service in a retail environment.
• Work flexible hours, including weekends, to meet customer needs.

Skills

Customer service experience

Good interpersonal skills

Passion for outstanding customer service

Job description

Overview

Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Sytner Stevenage have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Please note you may be asked to attend an assessment centre.

Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

Responsibilities

• Communicate with customers to understand their needs and guide them through the car buying journey.

• Provide high levels of customer service face-to-face in a retail environment and contribute to delivering first-class experiences.

• Work a flexible pattern, which can include weekends, to support customers and dealership goals.

Requirements / Qualifications

• Customer service experience within a retail environment (minimum requirement).
• Good interpersonal skills and the ability to engage with customers face-to-face.
• Passion for delivering outstanding customer service.
• Full and valid UK driving licence (beneficial).

Benefits

• Permanent Sales Executive role with a basic salary of £20,000 and potential to earn commission.
• Very achievable OTE of £52,500.
• Company car and access to subsidised Manufacturer Car Purchase schemes for your family.
• Discounted MOT and servicing, colleague introduction reward scheme, discounted gym membership and high street retailer discounts.
• Enhanced holiday entitlement and industry-leading maternity/paternity/adoption pay.
• Cycle to work scheme and opportunities for career development.
• One day a year paid voluntary / community work.

Company Values / Diversity

We, at Sytner, value and respect every individual's unique contribution and are committed to an equitable environment. We welcome applications from all backgrounds and provide adjustments to interviews and recruitment where needed.