Sales/Customer Service Executive

Alma Personnel; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A reputable recruitment firm in Birmingham is looking for a Sales/Customer Service Executive to handle customer service queries and drive outbound sales efforts. The ideal candidate will excel in communication and IT skills, and confidence in making cold calls is a must. This full-time permanent role offers a performance-related bonus and requires working Monday to Friday.

Benefits

Annual performance-related bonus

Qualifications

• Verbal and written communication skills are essential.
• Comfortable with outbound cold calling.
• Proficiency in IT-related tasks is required.

Responsibilities

• Handle customer service queries via telephone and email.
• Make outbound sales calls and cold call for new business.
• Chase up on sales inquiries and keep customers updated.

Skills

Excellent communication skills

Confidence in outbound cold calls

Excellent IT skills

Job description

Overview

Our well-established client based near to Sutton Coldfield are currently recruiting for a Sales/Customer Service Executive to join their team on a full time, permanent basis.

Responsibilities

• Handle customer service queries via telephone and email
• Make outbound sales calls
• Cold calling to obtain new business opportunities
• Chase up on sales enquiries
• Ensure the customer is kept up to date through the entire sales process

Qualifications

• Have excellent communication skills both verbally and written
• Be confident in completing outbound cold calls
• Have excellent IT skills

This is a full time, permanent role working Monday to Friday.

There is an annual performance related bonus included.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable