Sales Coordinator: Customer Success & Orders

Appointments Personnel; Crewe; On-site; GBP 28,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Co-ordinator in Crewe to support the sales team and ensure excellent customer service. Responsibilities include processing orders, handling customer inquiries, and supporting marketing activities. Ideal candidates will have strong communication skills and a proactive approach to meeting customer needs. This permanent position offers a competitive salary of £28,000 per annum, opportunities for development, and a supportive team environment.

Benefits

Competitive salary

Opportunities for development and progression

Supportive team environment

Qualifications

• Experience in sales, customer service, telesales, or a similar role.
• The ability to build rapport and maintain strong customer relationships.
• Confidence identifying upselling and cross-selling opportunities.

Responsibilities

• Processing customer orders accurately and ensuring timely delivery.
• Maintaining internal systems, customer records, and order details.
• Handling inbound calls and providing helpful, friendly customer service.

Skills

Excellent communication skills

Confident telephone manner

Strong admin skills

High data-entry accuracy

Proactive approach

Good knowledge of Microsoft Office (Excel and Word)

Job description

A leading recruitment agency is seeking a Sales Co-ordinator in Crewe to support the sales team and ensure excellent customer service. Responsibilities include processing orders, handling customer inquiries, and supporting marketing activities. Ideal candidates will have strong communication skills and a proactive approach to meeting customer needs. This permanent position offers a competitive salary of £28,000 per annum, opportunities for development, and a supportive team environment.