Sales Consultant

Safestore Holdings PLC; City of Edinburgh; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading self-storage company in Edinburgh is seeking a Sales Consultant to provide outstanding customer service and sell storage solutions. This full-time role offers a salary of £25,400 to £29,210 per year, with training provided for career advancement. The ideal candidate will be enthusiastic, communicative, and motivated to achieve sales targets while managing store responsibilities. Benefits include bonuses, holiday, and a sales development programme.

Benefits

28 days paid holiday

Bonuses up to 50%

Sales development programme

Enhanced parental leave

Pension scheme

Healthcare cash plan

Discounted gym membership

Cycle-to-work scheme

Colleague discounts

Employee Assistance Programme

Qualifications

• Sales experience is not required as training is provided.
• Customer service skills to maximize customer experience.
• Ability to manage store responsibilities, including health and safety.

Responsibilities

• Achieve sales targets by understanding customer requirements.
• Maximize customer experience through exceptional service.
• Manage store responsibilities including health and safety.

Skills

Communication skills

Relationship building

Enthusiasm

Motivation

Job description

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Sales Consultant

Here at Safestore, our people make the difference. We’re a friendly team that thrives on providing outstanding customer service while selling the right storage solutions to our customers. Don’t worry if you don’t have all the skills now; Safestore supports every colleague with training. We want you to be yourself, and soon you will be part of the Safestore team dazzling our customers and achieving your store’s bonus targets.

This is a full-time, permanent role where you’ll work 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts will fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours until 8:30pm on Thursdays) and Sundays from 10:00am to 4:00pm. Department: Region 1. Location: Edinburgh Fort Kinnaird. Workplace type: Onsite. Compensation: £25,400 - £29,210 / year. This role's hiring manager: Kenny Blair.
What we will offer you:

• In this location, you will earn £12.21 per hour (£25,400 per annum) — increasing to £14.04 per hour upon training completion, including a monthly bonus — £29,210 per annum.
• Small teams with close management support and development for sales consultants.
• 28 days paid holiday per year (including bank holidays).
• Bonuses of up to 50% of basic monthly salary for achieving targets.
• An unmatched sales development programme with no experience required, offering pay increases as you complete modules and a clear path to Store Manager with growth potential.
• Enhanced parental leave.
• Pension scheme.
• Healthcare cash plan for colleagues.
• Wellbeing initiatives such as discounted gym membership and a cycle-to-work scheme.
• Sharesave scheme with historical success.
• Colleague and family discounts on Safestore products and services.
• Employee Assistance Programme.

In return, what we would like you to offer us:

• Sales: Achieve targets by understanding customer requirements and advising on solutions from enquiry to move-in.
• Customer Service: Maximise customer experience through exceptional service.
• Store Standards: Manage store responsibilities, including Health and Safety, to create a great customer impression.

A Successful Sales Consultant will:

• Be able to communicate and build relationships with stakeholders.
• Be enthusiastic and friendly with a great attitude.
• Be willing to learn and develop new skills.
• Enjoy varied work— no two days are the same.
• Be motivated, able to work in a team and independently, aiming to meet store targets.

About Safestore

Safestore is the UK’s largest self-storage group, part of the FTSE 250. We believe engaged colleagues who feel valued are the foundation of our customer-focused culture. We value individuality and show respect, enabling everyone to bring their full, unique selves to work. We are proud to have received the 'Investors in People’ Platinum accreditation in 2021 and 2024.