Sales Associate

ERNEST JONES; Birmingham; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading retail jewellery company in Birmingham is seeking a committed Sales Associate to help maintain performance and provide exceptional customer service. This part-time position emphasizes the importance of creating memorable experiences for customers. The ideal candidate should have a passion for customer interactions and a genuine interest in jewellery. The company offers competitive pay, benefits including sales incentives, and robust career development opportunities.

Benefits

Competitive salary

Sales incentives

Staff discount

Qualifications

• Passion for putting the customer first and creating memorable experiences.
• Interest in jewellery products and brands.
• Ability to engage diverse customers.

Responsibilities

• Help the store maintain performance and meet sales targets.
• Build product knowledge to handle customer inquiries.
• Reflect the brand and culture as a team member.

Skills

Customer service orientation

Communication skills

Positive attitude

Job description

Overview

Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Part Time.

Our store teams are made up of customer‑first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. We work hard to develop outstanding product knowledge and real jewellery expertise that we share with our customers.

Role Summary

As a committed and dedicated member of the team, you will play a key role in helping the store maintain performance and meet sales targets. New products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H. Samuel, you reflect our brand, culture and customers.

Your background

You’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, ‘can‑do’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.

Jewellery, Watch & Gift Retail is truly unique!

In any of our H. Samuel stores, you’ll see our knowledgeable team members devote their days to sharing and celebrating special life‑changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved‑one’s birthday even more special by ensuring our customers discover the perfect piece to mark the occasion.

What's next?

When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

Your rewards

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at peak trading periods, bank holidays and weekends.

Career Development

What is also really amazing about Signet is the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We have the training and development programmes in place to really help you make the most of your talent!

Equal Opportunity Statement

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.