Sales Assistant - Luxury Fashion

Office Angels; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury womenswear brand seeks an experienced Senior Sales Associate for their London flagship store. The role involves exceeding sales targets, delivering personalized luxury shopping experiences, and managing client relationships in a fast-paced environment. The ideal candidate has a strong background in luxury retail with Ready-to-Wear expertise. This position requires a proactive approach, excellent organizational skills, and the ability to work flexible hours. Join the team to contribute to an elevated client experience.

Qualifications

• Experience in luxury retail, ideally womenswear.
• Demonstrated ability to exceed sales targets consistently.
• Polished and professional brand ambassador.

Responsibilities

• Achieve and exceed individual and store sales targets.
• Deliver personalized luxury shopping experiences.
• Manage the complete sales journey for clients.
• Maintain knowledge of seasonal collections and trends.
• Utilize CRM systems effectively to track clients.
• Organize and participate in private client events.
• Support and mentor junior sales associates.

Skills

Expert selling techniques

Building long-term client relationships

Knowledge of luxury fashion and trends

Organizational skills

Flexibility to work varied hours

Job description

Our client, a leading luxury womenswear brand is seeking an experienced and commercially driven Senior Sales Associate to join their London flagship store. Specialising in Ready-to-Wear and Made-to-Order, this role is suited to a luxury retail professional with a strong VIP client base, a consistent record of exceeding sales targets, and a passion for delivering an exceptional client experience.

The successful candidate will be instrumental in driving business performance, cultivating long-term client relationships, and representing the brand to the highest standards of luxury and professionalism.

Key Responsibilities

Sales:

• Consistently achieve and exceed individual and store sales targets through expert selling techniques across Ready-to-Wear and Made-to-Order collections.
• Deliver a highly personalised luxury shopping experience, offering bespoke styling advice and tailored solutions.
• Manage the complete sales journey for both new and existing clients, ensuring a seamless and elevated experience.
• Maintain up-to-date knowledge of seasonal collections, fashion trends, and craftsmanship to provide informed style recommendations.
• Effectively utilise CRM systems to track client purchase history, preferences, and key dates to anticipate needs.
• Organise and participate in private appointments, fittings, and exclusive client events to drive high-value sales.
• Contribute to overall store performance by achieving KPIs and supporting business growth initiatives.
• Identify and nurture new VICs and high-potential clients through exceptional service and relationship building.
• Support and mentor junior sales associates, sharing best practice and contributing to team development.

Key Requirements

• Experience in luxury retail, ideally womenswear
• Strong expertise in Ready-to-Wear and Made-to-Order services.
• Demonstrated ability to consistently exceed individual and store sales targets.
• Ability to build and maintain long-term client relationships.
• Strong knowledge of luxury fashion, tailoring, trends, and craftsmanship.
• Highly organised, proactive, and commercially focused.
• Polished, professional, and a credible brand ambassador.
• Flexible to work weekends, evenings, and peak trading periods.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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