Sales Assistant

Yorkshire Trading Company Ltd; Otley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned retail business is seeking Sales Assistants for their Otley store. The role includes providing excellent customer service, maintaining store conditions, and processing sales. Previous retail experience is helpful but not essential, as training will be provided. The position offers flexible hours and generous employee benefits including a pension scheme and staff discount.

Benefits

5.6 weeks annual leave pro rata

Workplace pension scheme

12.5% discount after successful induction

Qualifications

• Previous retail experience would be beneficial but not essential.
• Basic understanding of sales principles and customer service practices.
• Friendly, helpful, confident and engaging personality.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Process sales through our Epos till system.

Skills

Customer service focus

Good communication skills

Interpersonal skills

Job description

Overview

Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide. We now have an opportunity for 2 additional recruits to the sales assistant team in our Otley store. The positions offered are: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings. Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Welcome and greet customers
• Process sales through our Epos till system - Training given
• Actively involved in receiving deliveries
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Requirements

• Previous retail experience would be beneficial but is not essential as training will be given
• Basic understanding of sales principles and customer service practices
• Good communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality

Benefits

• 5.6 weeks annual leave pro rata
• Work place pension scheme
• 12.5% Discount at YTC Stores after a successful 6 week induction period

Pay rates (per hour)

• Age 21+ £12.21
• 18-20 £10.00
• 16-17 £7.55