Sales Assistant

Jollyes The Pet People; Halfway; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK pet retailer is seeking a Retail Sales Assistant in Halfway, Wales. The ideal candidate will have a fun personality, customer service experience, and the ability to maintain high store standards. This part-time role requires flexibility due to varying shifts. Join to build a career in a passionate and pet-friendly environment, with numerous employee benefits.

Benefits

Competitive salary (£8.18-£12.21 per hour)

Bonus potential up to £1,000 per annum

Financial wellbeing package

Membership for Retail Trust

Colleague discounts on products

Workplace pension scheme

Additional paid leave

Enhanced maternity and paternity leave

Cycle to Work scheme

Learning & Development opportunities

Qualifications

• Experience in a customer-facing environment is ideal.
• Fun personality with great interaction skills.
• Hands-on approach to tasks.

Responsibilities

• Provide excellent customer service.
• Act as an ambassador for the Jollyes brand.
• Maintain store standards with available stock and cleanliness.

Skills

Customer service

Interpersonal skills

Flexibility

Job description

Job Summary

Retail Sales Assistant - Jollyes Pets - Llanelli. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes.

About the Role

Your role as a Sales Assistant will be to help your store colleagues maximize the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.

Company Overview

Jollyes are an award‑winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age‑inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we’re friendly to pets people and the planet too!

Benefits

• £8.18‑£12.21 per hour plus bonus potential up to £1,000 p.a. paid in two installments, terms and conditions apply.
• iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before payday plus lots more discounts and savings benefits.
• Retail Trust membership – counselling, wellbeing and financial support for the Retail industry.
• Colleague ‘Treats’ – numerous discounts on up to 800 high‑street retailers and online service providers from groceries to holidays and cinema trips.
• Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get‑fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
• 30% off Jollyes branded products (and 20% off other brands in store for your pets’ needs!) with discounts for our groomers and pet clinics too.
• Workplace pension scheme provided by Legal & General (contributions EE 3 %, ER 5 %).
• Free colleague uniform and on‑site parking.
• Additional paid leave for your wedding, new pet coming home and your birthday off.
• Enhanced Maternity leave – full pay for first 26 weeks before reverting to SMP for 13 weeks (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service).
• Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc).
• Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate.
• Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement.
• Cycle 2 Work scheme – up to 47 % off a new bike & accessories via Halfords.
• Care concierge supporting colleagues who are carers with access to information, services and benefits.
• Alvie health coaching / cancer support (specialist nurses, physios, nutritionists, psychologists…).
• Discounted membership for David Lloyd Clubs – access to gym, pool, spa, classes, racquet sports, kids clubs and more.
• Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles – you really can have a great career with Jollyes.
• Pro‑rata for part‑time colleagues.

Responsibilities

Enjoy the challenges of a fast‑paced retail workplace. You will be expected to offer the highest levels of customer service, act as an ambassador for the Jollyes brand, and share our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends – you should be flexible to cover any shifts over 7 days. Part‑time, temporary position (12 weeks) – 12 hours per week.

Qualifications

We are seeking people with a fun personality who are great at interacting with pets and people. Ideally, you will have experience in a similar, customer‑facing environment and have a hands‑on approach.