Sales Assistant

Jollyes The Pet People; Ellesmere Port; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading UK pet retailer is seeking a Retail Sales Assistant in Warrington to provide exceptional customer service and uphold store standards. The ideal candidate will have experience in customer-facing roles and a hands-on approach, with flexibility to work evenings and weekends. This part-time role (25 hours per week) offers a competitive hourly wage and a range of employee benefits including discounts and wellbeing support.

Benefits

£8.18 - £12.21 per hour with potential bonus

Employee wellbeing package

30% off Jollyes branded products

Workplace pension

Free colleague uniform

Additional paid leave for special occasions

Qualifications

• Experience in a similar, customer-facing environment is desirable.
• Hands-on approach with a focus on high levels of customer service.
• Willingness to embody the values: Genuine, Wise, Focused, Eager, Together.
• Part-time availability (25 hours per week) with flexibility for shifts over 7 days.

Responsibilities

• Provide genuinely helpful and friendly customer service.
• Uphold store standards with available stock and clean/presentable displays.
• Promote responsible pet ownership and represent the brand values.
• Be flexible to cover shifts including evenings and weekends.
• Support store colleagues to maximise store potential.

Skills

Customer service

Flexibility

Interpersonal skills

Job description

Overview

Retail Sales Assistant - Jollyes The Pet People - Warrington. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes.

Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Warrington store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times 'Best Places to Work' list.

What do we need from you?

Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position – 25 hours per week.

About Jollyes The Pet People

Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’. Accredited by RestLess as an age inclusive employer, we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we are friendly to pets, people and the planet too!

Responsibilities

• Provide genuinely helpful and friendly customer service
• Uphold store standards with available stock and clean/presentable displays
• Promote responsible pet ownership and represent the Jollyes brand values
• Be flexible to cover shifts including evenings and weekends
• Support store colleagues to maximise store potential

Qualifications & Requirements

• Experience in a similar, customer-facing environment is desirable
• Hands-on approach with a focus on high levels of customer service
• Willingness to embody the values: Genuine, Wise, Focused, Eager, Together
• Part-time availability (25 hours per week) with flexibility for shifts over 7 days

Benefits

• £8.18 - £12.21 per hour with potential bonus up to £1,000 p.a. (terms apply)
• iTrent financial wellbeing package powered by Wagestream
• Retail Trust membership with counselling, wellbeing and financial support
• Discounts and benefits through Colleague Treats and Colleague We Care services
• 30% off Jollyes branded products (20% off other brands in store); discounts for groomers and pet clinics
• Workplace pension with contributions from employer
• Free colleague uniform and on-site parking
• Additional paid leave for wedding, new pet, and birthday
• Enhanced Maternity and Paternity leave provisions
• Top Dog Award scheme and holiday buy/sell options
• Cycle2Work scheme
• Care concierge for carers and Alvie health coaching
• Discounted David Lloyd Clubs membership
• Learning & Development for progression into specialist, Key Holder, Management or Support roles