Sales Advisor 35h (Central London)

ARKET; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fashion brand in London is seeking enthusiastic Sales Advisors to enhance customer experiences in-store. Responsibilities include greeting customers, assisting on the shop floor, and processing stock deliveries. Candidates should be customer-focused and interested in fashion trends, with good English skills. This full-time position offers opportunities for growth and a supportive work environment, along with attractive employee benefits such as a staff discount and inclusion in the H&M Incentive Program.

Benefits

Staff discount of 25%

Participation in H&M Incentive Program

Extensive development opportunities

Qualifications

• Genuine interest in getting to know customers.
• Ability to use initiative for memorable experiences.
• Willingness to learn and adapt.

Responsibilities

• Provide high-level service as the first point of contact.
• Assist customers throughout the shop floor.
• Process deliveries and replenish stock.

Skills

Customer-focused

Proactive

Curious

Communicative

Fashion interest

English proficiency

Job description

Company Description

ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.

Job Description

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter. While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others' ideas and opinions
• You're honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You're willing to learn and adapt
• You're collaborative, inclusive and supportive of others
• You have good English language skills

Additional Information

These are full time positions with contracts of 35 hours a week, based in our Regent St and Covent Garden stores. Please apply by sending in your CV in English as soon as possible!

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.