Sales Advisor

Potters Resorts; Hopton-on-Sea; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading holiday resort located in Hopton-on-Sea is seeking a passionate Sales Advisor to join their dynamic team. This full-time position involves engaging with guests to understand their holiday needs, providing expert advice, and ensuring exceptional service. The ideal candidate is driven by results, possesses outstanding communication skills, and is enthusiastic about sales. As a Sales Advisor, you will enjoy perks such as gym access, discounted holidays, and opportunities for professional development. Join a vibrant team where no two days are the same!

Benefits

Free use of Palms Health & Fitness

30% Discount on products

Discounted holidays

Free Team Lunch

Cycle to Work Scheme

Opportunities for development

Qualifications

• Previous sales experience preferred.
• Passion for customer service essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Engage with customers to understand their needs.
• Reserve holiday experiences for guests.
• Provide expert advice on rooms and breaks.
• Capture booking details accurately.
• Deliver outstanding customer service.

Skills

Customer engagement

Sales motivation

Communication skills

Attention to detail

Job description

Are you ready to take your career to the next level?

Picture this; an opportunity to join a dynamic team where every day brings new adventures and challenges. If this interests you, then welcome to Potters Resorts, where excellence is not just a goal but a way of life!

Located in Hopton-on-Sea we’re proud recipients of the prestigious 5 Star Award for an incredible 24 years in a row – a fabulous achievement - and a large part of that success is down to our amazing team members. And guess what? We are looking for someone to join our expanding Direct Sales Team.

We have a fantastic vacancy available right now in our Sales Team for a team player with brilliant interpersonal skills, bundles of energy, endless enthusiasm, and the ability to go the extra mile every day.

The atmosphere on Resort is lively, fast-paced and exciting, and no two days are ever the same – so what are you waiting for?

Job Description

If this all sounds like a dream come true, our ideal Sales Advisor is:

• A natural conversationalist who loves engaging with our customers and guests.
• A keen listener with a passion for identifying our guests’ needs.
• Highly motivated with enthusiasm for selling, driven by achieving results while finding the perfect solution for every guest.
• Thrives on wowing guests with their eagerness to help and resolve guests’ questions.
• Detail orientated, where attention is key, whilst enjoying a thriving and fast-paced sales environment.
• Passionate and doesn’t shy away from checking a calculation query.

But that’s not all, as part of our Sales Team you will:

• Be the holiday hero by reserving our guests’ perfect holiday experience.
• Showcase your passion for Potters Resorts by guiding guests with expert advice on rooms and breaks.
• Confidently retain and share product knowledge with guests, while ensuring all required details are captured to make every booking as smooth and seamless as possible.
• Build lasting connections and rapport with our incredible guests.
• Put your tech and administration skills to good use.
• Display your dedication to delivering outstanding customer service to our valued guests.
• Set your sights high with your unstoppable drive and enthusiasm to help us meet our goals.
• Master communication across various channels including phone, email, live chat and face to face.
• Thrive on being part of an expanding and fun-loving team.

Hours of Work

• Full-time, working 40 hours per week to help our guests secure their reservation, covering 5 days out of 7, including evenings and weekends.
• Shift patterns will vary between 9 am – 8 pm.
• You also get to blend office and home working seamlessly after full training.

Qualifications

We are seeking individuals who love to sell and, ideally, bring previous sales experience.

To apply - please forward your CV and cover letter.

Additional Information

• Free use of Palms Health & Fitness - Gym and Swimming Pool
• 30% Discount on products in the shop
• Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
• Free Team Lunch available daily
• An all-year-round position (not seasonal)
• Free Parking and on the main Bus Route
• Cycle to Work Scheme
• 10% Discount off all products and treatments within Aphrodite Beauty Salon
• Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship
• Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
• Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.