Sales administrators

Fuann LTD; United Kingdom; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading education consultancy in the United Kingdom is seeking a Sales Administrator (Education Consultant) to engage with prospective students and their families. The role involves advising on study pathways, converting inquiries into clients, and maintaining long-term relationships. Candidates should have a Bachelor's degree and fluency in Mandarin and English. The position offers a competitive salary with uncapped commission, professional training, and career progression opportunities in a supportive environment.

Benefits

Competitive base salary + uncapped commission

Professional training and mentorship programme

Career progression opportunities

Flexible working hours

Employee wellness & celebration events

Visa sponsorship (if applicable)

Qualifications

• Prior experience in education sales or customer service is a plus.
• Fluency in Mandarin and English required.

Responsibilities

• Proactively generate and qualify new student inquiries.
• Engage with students to present study options and service packages.
• Maintain communication with clients to build long-term relationships.
• Record all interactions in the CRM system and monitor KPIs.

Skills

Strong communication and presentation skills

Results-driven mindset

Quick learner

CRM proficiency

Ability to work collaboratively

Education

Bachelor's degree or equivalent

Job description

Position: Sales Administrator (Education consultant) — Location: Birmingham / Hybrid — Employment: Full-Time, Permanent — Salary: Competitive Base + Commission + Benefits.

Company Overview

Fuann Ltd. is a fast-growing education consultancy dedicated to helping international students achieve their study abroad goals. We provide one-to-one academic planning, university application guidance, scholarship support, interview coaching, and visa advisory services. We pride ourselves on delivering high-quality consultation that directly impacts students’ lives and future careers.

Role Overview

As a Sales Executive, you will be the frontline consultant engaging directly with prospective students and their families. You will understand their goals, advise on study pathways, and convert inquiries into confirmed clients. You will contribute to the company’s revenue growth while delivering an exceptional customer experience.

Key Responsibilities

• Lead Generation & Prospecting: Proactively generate and qualify new student enquiries via phone, email, social media, events, and referrals. Follow up on inbound leads promptly and professionally.
• Sales Conversion & Client Engagement: Understand students’ academic background and aspirations. Present appropriate study options, service packages, and value propositions. Address client questions, concerns, and objections effectively.
• Tailored Consultation & Relationship Building: Maintain ongoing communication with clients to build trust and long-term relationships. Guide students through the initial stages of the application process. Collaborate with Document Writers and Admissions team to ensure smooth progression.
• Sales Reporting & CRM Management: Record all interactions, updates, and sales stages accurately in the CRM system. Monitor personal KPIs and sales performance weekly and monthly. Prepare simple reports for Team Leads.

Candidate Requirements

• Bachelor’s degree or equivalent preferred.
• Prior experience in education sales, customer service, or customer sales experience is a plus; training provided.
• Fluent in both Mandarin and English.

Skills & Abilities

• Strong communication and presentation skills.
• Results-driven and target-oriented mindset.
• Quick learner with the ability to adapt in a fast-paced environment.
• Basic CRM proficiency preferred (training available).
• Ability to work collaboratively and independently.

Personal Attributes

• Positive attitude and eagerness to help students succeed.
• Organized with good time-management skills.
• Professional work ethic with attention to detail.

What We Offer

• Competitive base salary + uncapped commission.
• Professional training and mentorship programme.
• Career progression opportunities (Senior Sales, Team Lead).
• Supportive and collaborative culture.
• Flexible working hours and hybrid options.
• Employee wellness & celebration events.
• Visa sponsorship (if applicable).