Sales Administrator

Prestige Recruitment Specialists; England; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading recruitment firm is looking for a Sales Administrator based in Hull. This role involves supporting the Sales Manager and team by processing customer quotes, orders, and requests efficiently, while ensuring exceptional customer service. The ideal candidate will have strong order processing skills and experience in a customer service environment. Working hours are Monday to Friday, with a competitive salary of £30k plus £6k OTE. Apply with your CV to join our dedicated team.

Qualifications

• Experience in customer service and order processing is ideal.
• Strong communication skills to manage customer expectations.
• Ability to maintain audit trails and accurate data input.

Responsibilities

• Process customer quotes and orders efficiently.
• Provide a high level of customer service.
• Maintain accurate order processing in the finance system.
• Assist sales team with procurement and sourcing.

Skills

Customer service

Order processing

Communication

Procurement

Data entry

Job description

Sales Administrator

Based in Hull

30k per Annum + 6k OTE

Monday to Friday 07.00 - 16.00 plus 1 in 4 Saturdays

The Sales Department provides a best in class service to the shipping and offshore industry.

The post holder will provide support to the Sales Manager and Sales Team to the processing of customer quotes, orders & customer requests in a timely and efficient manner.

The role is to ensure my client's customers receive exceptionally high customer service while ensuring orders are administered in a timely and efficient manner.

The post holder will also assist the sales team to procure and source supplies and help ensure required margins are maintained.

Key responsibilities and accountabilities

• Processing of customer quotes and customers' orders and ensure that the requirements of customer orders are met.
• Provide customers with the highest level of service.
• To ensure that all orders are processed within the Finance system correctly.
• Provide customers with consistent high levels of service & communication, adopting a customer comes first mentality.
• Take ownership of sales orders and liaise with the warehouse/operations to ensure that the customer receives the correct product in the right place at the right time.
• Procurement of non-stock items from Hutton's supplier network to required quality standards and at best price to ensure correct margins are obtained.
• Maintaining systems and procedures, ensuring a correct audit trail is maintained at all times.
• Ensure customer requests are completed in a most efficient manner and required margins achieved by liaising with internal departments.
• Administrative paperwork management - Sales Orders, Purchase Orders, Sales Return Orders.
• Ensure accurate data input for customer orders, supplier orders into the CRM/finance system.
• To ensure that customer communication is maintained at all times.
• Support and assist the sales team and other departments, use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles.
• Ensure all work is beneficial towards group success and profitability.
• Provide departmental cross cover as required.

If you are interested and meet the above criteria, please send your CV to (url removed)

Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.