Sales Admin Support

Office Angels; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency is looking for a Sales Support Coordinator for an 18-month maternity cover in Chessington. This full-time role involves delivering exceptional customer service and managing communications between customers, suppliers, and the sales team. The ideal candidate will have strong organizational skills, experience in customer services, and proficiency in IT systems like Oracle and SAP. This role offers a salary of £30k to £35k, generous benefits, and a supportive environment for professional growth.

Benefits

23 days holiday plus BH

Flexible working hours

Pension plan

Qualifications

• Experience within a customer services role.
• Exceptional organizational skills with the ability to multitask.
• Detail-oriented mindset to ensure accuracy in tasks.

Responsibilities

• Deliver high-quality customer service and seek feedback.
• Handle customer inquiries through emails and phone calls.
• Create and manage quotations to support the sales team.
• Process customer orders and keep clients updated.
• Generate delivery documents and coordinate with logistics.

Skills

Customer service experience

Organizational skills

Detail-oriented mindset

Proactive attitude

IT skills

Tools

Oracle

SAP

Job description

Sales Support - Maternity Cover 18 months

Are you ready to join a dynamic team that plays a crucial role in delivering top-notch solutions, dedicated to innovation and excellence.

We are on the lookout for a passionate Sales Support Coordinator to join their thriving team based in Chessington. As a key member of the team, you will be instrumental in enhancing customer relationships and ensuring seamless communication between customers, suppliers, and internal teams.

What's in it for you?

• Contract Type: Permanent, Full time
• Working Pattern: 8.30am to 5pm - this is an office-based role
• Salary: £30k to £35k plus 23 days plus BH, flexi-working and a chance to increase holiday days, pension and much more!
• Start Date: ASAP for handover until April 26

Your Key Responsibilities

• Deliver high-quality customer service and proactively seek feedback.
• Handle customer inquiries through emails and phone calls.
• Create, manage, and distribute quotations to support the sales team.
• Process and review customer orders, keeping key strategic clients updated.
• Generate delivery documents and coordinate with logistics partners to meet deadlines.
• Address expedition requests and resolve any delays.
• Regularly assess inventory levels and ensure stock availability aligns with forecasts.
• Attend meetings with sales managers to gain insights into projects and customer forecasts.
• Maintain accurate customer records in CRM systems.
• Achieve quality standards and KPI targets for continual improvement.
• Assist with office administrative tasks, including filing and archiving.

What We're Looking For

• Experience within a customer services role.
• Exceptional organisational skills with the ability to multitask effectively.
• Detail-oriented mindset to ensure accuracy in all tasks.
• A confident, proactive attitude towards customers and suppliers.
• Proficiency in IT skills, ideally in Oracle and SAP.

If you are a motivated individual with a passion for providing outstanding customer support and fostering professional relationships, we want to hear from you! This is more than just a job; it's a genuine career opportunity for those looking to grow and develop in a supportive environment.

Join Us!

Ready to take the next step in your career? Apply today and be part of a team that values innovation, collaboration, and excellence!

Equal Opportunities & Candidate Information

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.