Safeguarding & Vulnerable Persons Coordinator

Ocean Housing; England; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A charitable housing provider in the UK is looking for a Safeguarding & Vulnerable Persons Coordinator to oversee cases related to safeguarding and domestic abuse. In this crucial role, you will ensure compliance with safeguarding legislation and cultivate partnerships with various agencies. You should possess strong communication skills and experience managing sensitive situations while being part of a dynamic, inclusive workplace. This role comes with generous benefits and opportunities for impactful work.

Benefits

27 days holiday plus bank holidays

Occupational Sick Pay

Company Pension with 4% employer contribution

Health Cash Plan

Employee Assistance Programme

Cycle to Work Scheme

Family-friendly policies

Qualifications

• Demonstrated knowledge of safeguarding laws including Care Act and Domestic Abuse Act.
• Ability to act independently and as a team member.
• Experience in data reporting to support strategic decisions.

Responsibilities

• Oversee safeguarding and vulnerable persons cases.
• Represent at statutory meetings such as MARAC.
• Develop partnerships with agencies like GPs and Social Care.

Skills

Strong knowledge of safeguarding legislation

Excellent communication skills

Experience managing high-risk cases

Resilience to handle sensitive disclosures

Education

A Level or equivalent Level 3 qualification

Safeguarding Level 2 desirable

Job description

Are you passionate about making a real difference in people's lives? Do you have the skills and resilience to support some of the most vulnerable individuals in our communities? If so, we have an exciting opportunity for you to join our Neighbourhood Services team as a Safeguarding & Vulnerable Persons Coordinator. In this vital role, you'll lead on safeguarding and vulnerable persons cases across the Ocean Group, including high-risk situations such as domestic abuse. You'll be the go-to expert for advice and guidance, ensuring referrals are managed promptly and effectively, and that every customer receives a service that is compassionate, professional, and empowering.

What you’ll do

• Take ownership of safeguarding and vulnerable persons cases, ensuring compliance with legislation and best practice.
• Act as a key representative at MARAC, MAPPA, and other statutory meetings.
• Build strong partnerships with agencies such as GPs, Mental Health Services, Social Care, Age UK, and First Light.
• Embed a safeguarding culture across Ocean Housing and deliver training to colleagues.
• Provide accurate reporting and data to support strategic decisions and continuous improvement.

Qualifications

• A Level or equivalent Level 3 qualification (Safeguarding Level 2 desirable).
• Strong knowledge of safeguarding legislation, including the Care Act, Mental Capacity Act, Children Act, Domestic Abuse Act, and Equality Act.
• Experience managing high‑risk cases and making safeguarding referrals for adults and children.
• Excellent communication skills, both written and verbal, with the ability to work independently and as part of a team.
• Resilience and empathy to handle sensitive disclosures and challenging situations.

Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice 'Choice Based Lettings' scheme. At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in. Mission Statement "To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community." At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job. Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.

Benefits

• 27 days holiday plus bank holidays.
• Occupational Sick Pay.
• Company Pension with 4% employer contribution and death‑in‑service benefit.
• Health Cash Plan (including dental and optical cover).
• Employee Assistance Programme.
• Cycle to Work Scheme.
• Family‑friendly policies.
• Mileage paid at HMRC rates.

This is more than a job‑it’s a chance to make a lasting impact. If you’re ready to take on a role that truly matters, we’d love to hear from you.

Key Dates

• Closing Date: Sunday 4th January 2026 (midnight)
• Interview Date: Monday 12th January 2026 (Face‑to‑face at Stennack House), Generous Holiday Entitlement