Roadside Technician – Flexible 40h/wk Local Patrol

Direct Line Group Careers; Bracknell; Hybrid; GBP 37,000 - 44,000; Full time

Job summary

A leading insurance provider in Bracknell is seeking a Vehicle Breakdown Assistant. In this role, you will diagnose vehicle issues and provide assistance directly to customers. Ideal candidates will have NVQ Level 2 in light vehicle maintenance or similar accreditation, and a current driving licence. This position offers a competitive salary of up to £44,000 OTE, flexible hours, and extensive benefits including a generous pension plan and employee discounts.

Benefits

9% employer contributed pension

50% off home, motor, and pet insurance

Additional optional Health and Dental insurance

Generous holidays

Employee discounts and cashback

Qualifications

• Must be 21 years or older for insurance purposes.
• Current Category B driving licence is necessary.
• Experience in the Motor Repair industry.
• Experience of lone working is desirable.
• Collaboration with dispatch team to improve the customer claims journey.

Responsibilities

• Diagnose and resolve vehicle issues on-site.
• Provide excellent customer service during breakdown assistance.
• Collaborate with a dispatch team to improve service efficiency.

Skills

Empathy

Technical knowledge

Up-to-date vehicle repair techniques

Self-initiative

Education

NVQ Level 2 or similar in light vehicle maintenance

Job description

A leading insurance provider in Bracknell is seeking a Vehicle Breakdown Assistant. In this role, you will diagnose vehicle issues and provide assistance directly to customers. Ideal candidates will have NVQ Level 2 in light vehicle maintenance or similar accreditation, and a current driving licence. This position offers a competitive salary of up to £44,000 OTE, flexible hours, and extensive benefits including a generous pension plan and employee discounts.