Risk Manager

Capital One; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company is looking for a Risk Manager to provide expert risk judgment to help tackle major business challenges. In this role, you will develop and deploy innovative risk strategies, working closely with senior leaders and diverse teams. The ideal candidate should bring strong analytical and problem-solving skills, be comfortable with ambiguity, and have exceptional communication abilities. This role is hybrid with a minimum of 2 days/week in the office, full-time with a permanent contract.

Qualifications

• Experience in risk management or compliance roles is preferred.
• Ability to operate in ambiguous environments and drive evidence-based solutions.
• Strong written and verbal communication to present complex topics clearly.
• Action-oriented, capable of managing multiple deliverables.

Responsibilities

• Develop understanding of business strategies and risk profiles.
• Identify and assess impacts of regulatory changes.
• Provide guidance on risk policies and programs.
• Drive collaboration across various support functions.
• Ensure escalation of risk management issues to executives.

Skills

Analytical skills

Problem-solving

Communication skills

Influence and leadership

Collaborative approach

Job description

As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem‑solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data‑inspired decision making. In this role, you will thrive in a cross‑functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management.

What You Will Do

• Develop a deep understanding of business strategies, products, services, and risk profile.
• Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments.
• Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision‑making.
• Provide guidance and advice to business partners on implementing risk policies and programs.
• Drive collaboration between the risk, compliance, legal, and other business support functions.
• Ensure independent escalation of risk management gaps, issues, and concerns to executive management, including emerging risks and regulatory focus areas.
• Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience.
• Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams.
• Audit and exam management – provide support to M&A during audits and regulatory exams; support key risk mitigation and remediation activities.
• Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders.

What We Are Looking For

• Curious and analytical – you ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity, are a truth seeker, and master the data and signals to drive evidence‑based solutions.
• Communicative and influential – you convey complex ideas concisely and convincingly, adjust to your audience, and are comfortable presenting to executive leadership.
• Discerning and deliberative – you are careful and methodical, navigate uncertainty and risks expertly, and steer the team away from impulsive or ill‑informed decisions.
• Action‑oriented and results‑driven – you take action, try new things, and persevere when roadblocks arise, juggling multiple deliverables while keeping the customer at the forefront.
• Up for a challenge – you thrive on big, undefined, unfamiliar, and complex problems, continuously learning and seeking new challenges.
• Collaborative and team‑oriented – you value diverse perspectives, seek insights from others, and rally the group around a common goal.

Inclusive Culture

We partner with organisations including The Women In Finance, Race At Work Charters, Stonewall, and UpReach to help people from every walk of life thrive with us. Our internal networks include REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), Mind Your Mind (mental wellbeing), Women in Tech, and EmpowHER (female associates and allies).

Contract and Location

Contract type: Permanent. Hours: Full‑time, 35 hours per week.

Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week).

Due to the upcoming Christmas and New Year holiday period, recruitment activities for this role could extend into January 2026.