Risk Investigator I

Paysafe; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading payments platform in London is seeking a Risk Investigator 1 to support fraud prevention efforts. In this entry-level role, you will monitor transactions, investigate risk activities, and collaborate with partners. The ideal candidate has an analytical mindset and a degree in Business or a related field. Competitive benefits and hybrid working model offered during this exciting career launch.

Benefits

Flexible working hours

Opportunity to buy/sell holiday

Social events on rooftop terrace

Fully equipped facilities

Free breakfast and snacks

Wellbeing room

Enhanced paid family policies

Product testing with rewards

Discounts on memberships

Technology purchase support

Employee-led equality communities

Paid charity days

Summer hours

Private health insurance

Qualifications

• Strong analytical mindset and interest in financial crime.
• Experience in fraud/risk roles is appreciated.
• Excellent communication and organizational skills.

Responsibilities

• Monitor daily merchant transactions for unusual patterns.
• Investigate high-risk activities with partners.
• Educate partners on best practices and fraud prevention.

Skills

Analytical mindset

Problem-solving

Communication skills

Organizational skills

Education

Degree in Business or related field

Job description

About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry‑leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile‑initiated transactions, real‑time analytics and the convergence between brick‑and‑mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

Role: Risk Investigator 1

Kickstart Your Career in Fraud Investigation

Are you ready to launch your career in fraud prevention and risk management? Join Paysafe’s dynamic team as a Risk Investigator where you’ll play a key role in protecting our business and customers from fraud and financial loss.

This entry‑level position is ideal for individuals with a strong analytical mindset, a passion for problem‑solving and an interest in learning about financial crime. You’ll gain hands‑on experience investigating suspicious activity, working with financial data, and collaborating with internal and external partners.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Monitor daily merchant transactions to identify unusual patterns and take action to mitigate risk.
• Investigate high‑risk activity by engaging with merchants, issuing banks, and cardholders.
• Educate partners on best practices for card acceptance and fraud prevention.
• Collaborate with peers and leadership to improve systems and processes.
• Work on ad hoc projects and initiatives as needed to help the company manage risk.

What we’re looking for:

• Ideally have a degree in Business or a related field (or equivalent experience).
• Experience working At Least 1 year of experience in fraud/risk roles (or 3 years in related areas like Underwriting or AML).
• Excellent written and verbal communication skills
• Strong organizational skills to own and manage your own caseload

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee‑led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre‑existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

• Phone screen with Talent Acquisition
• Video interview with the Hiring Manager.
• In‑person interview
• Final HR interview with Talent Acquisition

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.