Retail Transformation BA — In-Store & Omnichannel

ALLSAINTS; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global fashion retail brand is seeking a Business Analyst to join their Transformation team in London. This role focuses on bridging business needs with technical solutions in the Project Nova initiative. The successful candidate will facilitate stakeholder workshops, manage requirements, and optimize business processes, contributing directly to creating seamless customer experiences. Ideal candidates will have experience in retail and large-scale technology transformations, with strong analytical and communication skills. Remote work options available.

Benefits

Discounts on food and shopping

Health and beauty perks

Qualifications

• Proven ability to elicit and manage complex business requirements.
• Experience with large-scale technology transformation programs.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Prepare and facilitate workshops with stakeholders to gather requirements.
• Map current and future state business processes.
• Act as a liaison between business users and technical teams.
• Support User Acceptance Testing (UAT) and change management activities.

Skills

Extensive Business Analyst experience in a retail environment

Strong proficiency in process mapping

Excellent analytical and problem-solving skills

Exceptional communication skills

Familiarity with agile methodologies

Tools

Jira

Confluence

Job description

A global fashion retail brand is seeking a Business Analyst to join their Transformation team in London. This role focuses on bridging business needs with technical solutions in the Project Nova initiative. The successful candidate will facilitate stakeholder workshops, manage requirements, and optimize business processes, contributing directly to creating seamless customer experiences. Ideal candidates will have experience in retail and large-scale technology transformations, with strong analytical and communication skills. Remote work options available.