Retail Team Leader - Part-Time (20 Hours/Week)

Heron Foods; Oswaldtwistle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A rapidly growing retail company in England is seeking a Retail Team Leader to drive store success. In this role, you will lead your team, ensuring excellent customer service and a well-organized store. Ideal candidates thrive in busy environments and have a passion for retail leadership. Benefits include staff discounts and ongoing leadership development.

Benefits

10% staff discount

Ongoing leadership development

24/7 GP access

Mental health support

Qualifications

• Experience in a supervisory, team leader, or keyholder role in retail or hospitality is preferred.
• Ability to lead by example in a fast-paced environment.
• Strong work ethic and a passion for retail leadership.

Responsibilities

• Lead and support your team to hit store targets.
• Deliver excellent customer service and handle queries professionally.
• Keep shelves full, tidy, and visually appealing.

Skills

Leadership

Customer service

Teamwork

Organization

Job description

Overview

As a Retail Team Leader, you'll play a key part in the day-to-day success of the store, including:

• Leading and supporting your team to hit store targets.
• Delivering excellent customer service and handling queries professionally.
• Keeping shelves full, tidy, and visually appealing.
• Assisting with stock deliveries and backroom organisation.
• Acting as a keyholder, including opening and closing the store when required.

Your Role in Action

You'll work side-by-side with your team, helping to create a positive, productive store environment. Whether stepping up to lead or diving into the detail, your contribution will help the store thrive—and your colleagues feel supported. If you've searched under other job titles, this opportunity may also appear as: Retail Supervisor, Keyholder, Senior Sales Assistant, Store Team Leader, Shift Leader, Retail Floor Manager, Shop Supervisor, or Assistant Store Supervisor. No matter the title, if you're passionate about retail and team leadership, we'd love to hear from you!

Responsibilities

• Is friendly, confident, and ready to lead by example.
• Has a strong work ethic and thrives in a fast-moving setting.
• Brings some experience in a supervisory, team leader, or keyholder role in retail or hospitality.
• Is organised and able to take the lead when needed.

Heron Foods is expanding fast, with more than 340 stores across the UK—and we're looking for a driven, reliable Retail Team Leader to help guide the team to success. If you thrive in a busy retail environment and enjoy motivating others, this could be the next step you've been waiting for.

Benefits

• Staff Discount: 10% off at both Heron Foods and B&M.
• Leadership Development: Ongoing training and future-focused development through programs like Future Flyers.
• Health & Wellbeing: 24/7 GP access for you and your family, plus free, confidential emotional and mental health support.
• Recognition & Perks: Long service awards, exclusive colleague discounts, and more.