Retail Supervisor: Lead Team, Drive Service & Standards

Screwfix; Ashby-de-la-Zouch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in the UK is seeking a Retail Supervisor to lead a dynamic team, ensuring exceptional customer service and operational standards. Responsibilities include supporting cash reconciliations, managing stock, and creating a positive team environment. The ideal candidate will have supervisory experience, strong customer service skills, and a passion for retail. This role offers a competitive salary and comprehensive benefits, including a pension scheme and generous annual leave.

Benefits

Competitive salary

28 days annual leave plus bank holidays

14% pension contribution

Life cover

Employee discounts

Discounted healthcare

Company share save schemes

Excellent training programs

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Strong customer service skills with a focus on sales.
• Ability to work collaboratively in a team.
• Passionate and inquisitive about business improvement.
• Reliability and flexibility in tasks.

Responsibilities

• Lead and host the in-store team while setting an example.
• Ensure store standards such as cash reconciliations and stock management.
• Promote a fun and dedicated team environment.

Skills

Customer service excellence

Team leadership

Sales translation

Flexibility

Job description

A leading retail company in the UK is seeking a Retail Supervisor to lead a dynamic team, ensuring exceptional customer service and operational standards. Responsibilities include supporting cash reconciliations, managing stock, and creating a positive team environment. The ideal candidate will have supervisory experience, strong customer service skills, and a passion for retail. This role offers a competitive salary and comprehensive benefits, including a pension scheme and generous annual leave.