Retail Supervisor – Lead a Customer‑Focused Team

Toolstation Ltd; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Retail Supervisor in York. You will support store management while providing exceptional customer service and leading the team. Responsibilities include checking deliveries, maintaining cleanliness, and creating a positive environment. Ideal candidates will possess a customer service focus, teamwork abilities, and reliability. The role offers opportunities for career growth and generous benefits including holiday pay, a pension scheme, and discounts across the group.

Benefits

22 days’ holidays + Bank Holidays

Company pension scheme

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Recognition awards

Qualifications

• No prior retail experience required, just dedication to great service.
• Comfortable working as part of a team and willing to assist in various tasks.
• Must have a positive demeanor and be flexible.

Responsibilities

• Support the Store Manager; engage and motivate the team.
• Check and unpack deliveries; maintain store cleanliness.
• Ensure a great customer experience and teach the same to the team.
• Build relationships with customers to ensure their needs are met.
• Create a fun work environment while meeting stock and cleanliness standards.

Skills

Customer service focus

Teamwork

Positive attitude

Reliability

Job description

A leading retail company is seeking a Retail Supervisor in York. You will support store management while providing exceptional customer service and leading the team. Responsibilities include checking deliveries, maintaining cleanliness, and creating a positive environment. Ideal candidates will possess a customer service focus, teamwork abilities, and reliability. The role offers opportunities for career growth and generous benefits including holiday pay, a pension scheme, and discounts across the group.