Retail Store Manager - Customer Experience & Growth

Bestway Group; East Cowes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail chain in East Cowes seeks a Store Manager to lead a team, ensuring high standards of customer service and store presentation. In this role, you will develop your team, manage costs, and enhance community relations. Ideal candidates will possess strong communication skills, decision-making abilities, and experience in team management. This position offers a chance to contribute to a company with ambitious growth plans and a commitment to service excellence.

Qualifications

• Up to date with key business information to continually develop knowledge and expertise.
• High personal and professional standards.
• Experience in delivering a compliant environment.

Responsibilities

• Coach and develop store team to deliver outstanding service.
• Present the store in-line with the company brand standards.
• Resolve or report issues affecting the customer experience.
• Build relationships with the local community.
• Identify opportunities to improve store performance.

Skills

Excellent communication skills

Strong decision-making skills

Ability to work under pressure

Team management and motivation

Sound business awareness

Job description

A retail chain in East Cowes seeks a Store Manager to lead a team, ensuring high standards of customer service and store presentation. In this role, you will develop your team, manage costs, and enhance community relations. Ideal candidates will possess strong communication skills, decision-making abilities, and experience in team management. This position offers a chance to contribute to a company with ambitious growth plans and a commitment to service excellence.