Retail Store Advisor

ON RUNNING; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A premium sports brand is seeking a Store Advisor to join their growing team in Greater London. The ideal candidate will embody the brand's values and provide exceptional customer service. Responsibilities include working closely with team members to achieve retail targets and being actively involved in the community. Candidates with a Bachelor's Degree and strong interpersonal skills are encouraged to apply. The position requires flexibility to work weekends and holidays.

Qualifications

• Strong performer in previous roles.
• Ability to greet customers in English.
• Ability to work weekends, evenings, and holidays as needed.

Responsibilities

• Embodies and communicates brand values to customers.
• Provides exceptional service to every customer.
• Leads community activities and events.
• Works with Store Leader to achieve targets.
• Acts as in-store expert for store systems.
• Creates an inclusive experience for all customers.

Skills

Entrepreneurial spirit

Team player

Interpersonal skills

Communication skills

Problem-solving skills

Education

Bachelor's Degree

Job description

In short

We are excited to offer the position of Store Advisor to an entrepreneurial member of our growing APAC team. On is the fasted running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company On acts faster, is more customized, and more creative than conventional brands.

Your Mission

• Continuously and passionately embody and communicate On's values and brand philosophy to customers
• Provide exceptional service to each and every customer in a proactive and positive way
• Be part of On's community activity and lead the event in the future
• Work together with Store Leader and team to achieve store target and retail performance
• Act as the in-store troubleshooting expert for On's store systems
• Create an inclusive experience by treating all customers with respect
• Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing

Your story

• We are looking for people with entrepreneurial and team spirit to join us
• Bachelor's Degree; the combination of experience and education will be considered
• A collaborative team player with strong interpersonal and communication skills
• An out-of-the-box thinker and resourceful problem-solver when faced with challenges
• Strong performer in previous roles
• Ability to greet customers in English
• Ability to work weekends, evenings and holidays as needed
• Enjoy your life with sport spirits