Retail Shop Manager

Bibosse ltd; Ferndown; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail company in Ferndown seeks a proactive Retail Shop Manager to oversee store operations, manage staff, and ensure exceptional customer service. Responsibilities include inventory management, task delegation, and maintaining store standards. Ideal candidates will have prior retail management experience and strong leadership skills.

Qualifications

• Proven experience in retail management or a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.

Responsibilities

• Monitor stock levels and ensure availability of popular products.
• Delegate tasks effectively to the team.
• Handle customer complaints calmly and professionally.
• Manage restocking processes to keep shelves full.
• Assist management in maintaining financial records.
• Work with suppliers on display materials.
• Ensure store cleanliness and organization.

Skills

Retail management experience

Leadership skills

Customer service skills

Time management

Inventory management

Job description

Overview

We are seeking a proactive and experienced retail shop manager to join our team. In this role, you will be responsible for overseeing the operations at the retail store, ensuring efficient and effective management of staff and inventory, and providing an exceptional shopping experience for our customers. As the Retail Shop Manager, you will play a key role in driving sales, maintaining store standards, and creating a positive atmosphere that aligns with the company's commitment to convenience and quality.

Main duties include

• Monitor stock levels and ensure that popular products are consistently available.
• Delegate tasks effectively to the team.
• Handle customer complaints calmly and professionally.
• Manage restocking processes to ensure shelves remain full and tidy.
• Assist the management in maintaining accurate financial records.
• Work with suppliers to arrange display materials and in-store marketing.
• Ensure the store is always clean, organized, and welcoming for customers.

Skills and Education

• Proven experience in retail management or in a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Good understanding of inventory management and best customer service practices.