Retail Service Assistant - Chichester

The Goodwood Estate Company Limited; Chichester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A prominent UK leisure company is seeking a Retail Service Assistant at the Kennels Shop and Academy in Chichester. In this role, you'll provide exceptional service in a fast-paced environment, ensuring high standards and a memorable customer journey. Ideal candidates should possess a positive attitude, customer service experience, and the ability to multitask. You'll enjoy benefits like a well-being programme, membership to the Health Club, and tickets to major events.

Benefits

Access to a comprehensive well-being programme

Membership of the Goodwood Health Club

Tickets to major events

A health cash plan

Training and development opportunities

Qualifications

• Previous experience of working in a customer service environment is essential.
• Ability to multitask and be proactive are a must.
• Knowledge of Golf is beneficial but not essential.

Responsibilities

• Provide exceptional service in a fast-paced environment.
• Ensure high standards are adhered to daily.
• Effectively deal with customer queries.

Skills

Positive and friendly attitude

Target and service minded

Ability to anticipate guest needs

Customer service experience

Knowledge of Golf

Job description

As our Retail Service Assistant you will be the welcoming face of The Kennels Shop and also at our Academy. Within this exciting role you will be providing exceptional service in a fast-paced environment, whilst ensuring Goodwood’s high standards are adhered to on a daily basis.

You’ll be an integral part of our team which prides itself on, providing memorable experiences, achieving Goodwood’s high standards, all within a progressive, fast paced, fun and inspiring team environment.

The ability to multitask and be proactive are a must within this role. You will be responsible for enabling our members and their guests to have an exceptional customer journey, whether they are checking in for an experience or you are serving them in our well stocked Retail Shop. You will effectively deal with all customer queries with a can ‘do attitude.

What you’ll have:

• Positive and friendly with a “can do attitude”
• Target and service minded
• Ability to anticipate guests needs and exceed their expectations
• Previous experience of working in a customer service environment is essential
• A knowledge of Golf is beneficial but not essential

What you’ll get:

• Access to a comprehensive well-being programme
• Membership of the Goodwood Health Club
• Tickets to our major events
• A health cash plan
• Training and development opportunities