Retail Security Specialist: Safe, Service-Driven Role

Mitie; Folkestone; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading facilities management firm in the UK is seeking a Retail Security Officer to create a safe shopping environment while delivering exceptional customer service. The candidate should ideally possess an SIA licence or certificates and a checkable 5-year employment history. Key responsibilities include deterring crime, conducting patrols, and maintaining collaboration with store management and law enforcement. Competitive benefits such as contracted hours, annual leave, and training programs are provided, alongside a flexible benefits scheme tailored to employee lifestyles.

Benefits

Annual leave entitlement

Pension and life insurance schemes

SIA re-licensing programme

Access to employee benefits and discounts

Paid breaks

Qualifications

• Preferred holder of a current SIA licence or certificates.
• 5-year checkable employment/education history is essential.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to reduce crime.
• Liaise with store management and police.

Skills

Customer Service

Vigilance

Communication

Education

SIA Licence or Certificates

5-year checkable employment/education history

Job description

A leading facilities management firm in the UK is seeking a Retail Security Officer to create a safe shopping environment while delivering exceptional customer service. The candidate should ideally possess an SIA licence or certificates and a checkable 5-year employment history. Key responsibilities include deterring crime, conducting patrols, and maintaining collaboration with store management and law enforcement. Competitive benefits such as contracted hours, annual leave, and training programs are provided, alongside a flexible benefits scheme tailored to employee lifestyles.