Retail Security Officer: CCTV, Incident Reporting & Safe Stores

Mitie; Portsmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security firm is seeking a Frontline Security Guard in Portsmouth. The role demands ensuring customer and colleague safety, monitoring premises, and delivering excellent service. Candidates must hold a valid SIA licence and possess strong communication skills. Experience in a similar role is desirable but not essential, with a focus on adaptability and attention to detail. This position offers full-time hours and competitive pay.

Qualifications

• Frontline Security Guarding, Door Supervision or Close Protection SIA licence is required.
• Experience of delivering customer service is essential.
• Adaptable communication style required.
• Previous experience in a similar role is desirable.

Responsibilities

• Deliver results for the identified area while ensuring service delivery meets expectations.
• Protect customers and colleagues from physical and verbal abuse.
• Monitor store CCTV when appropriate and report all incidents using the SMART system.

Skills

Excellent communication skills

Attention to detail

Ability to work in a fast moving services business

Capability in the use of technology

Customer service experience

Education

Frontline Security Guarding SIA licence

Five year check-able employment/education history

Job description

A leading security firm is seeking a Frontline Security Guard in Portsmouth. The role demands ensuring customer and colleague safety, monitoring premises, and delivering excellent service. Candidates must hold a valid SIA licence and possess strong communication skills. Experience in a similar role is desirable but not essential, with a focus on adaptability and attention to detail. This position offers full-time hours and competitive pay.