Retail Security Officer

Mitie; Rottingdean; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services company in England is seeking a Retail Security Officer to ensure a safe shopping environment and provide exceptional customer service. The candidate should have a current SIA licence or the willingness to undergo training. Responsibilities include conducting patrols and utilizing CCTV systems. Benefits include contracted hours, paid breaks, and comprehensive training programs.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to financial services and retail discounts

Comprehensive induction and training programme

Apprenticeship schemes

Paid breaks

Qualifications

• Holder of a current SIA licence or willingness to train.
• Full 5-year checkable employment/education history is required.

Responsibilities

• Deliver industry leading customer service.
• Conduct patrols of the store.
• Utilize CCTV systems to reduce crime.

Skills

Exceptional customer service

Ability to deter violence and public order offences

CCTV operation

Education

Current SIA licence or SIA Certificates

5-year checkable employment/education history

Job description

Overview

Pay rate: £12:60

Various Shifts (to be discussed at interview)

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid