Retail Security Officer

Mitie Group plc.; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in the United Kingdom is seeking a Retail Security Officer. This role involves delivering exceptional customer service while ensuring a safe shopping environment. The ideal candidate should preferably hold a current SIA licence. Key responsibilities include conducting store patrols and utilizing CCTV to enhance safety. Competitive hourly pay and comprehensive benefits are offered.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Qualifications

• Full 5-year checkable employment/education history required.
• Current SIA licence preferred, training available in some circumstances.

Responsibilities

• Deliver industry-leading customer service.
• Conduct patrols of the store.
• Utilize CCTV systems to support crime reduction.

Skills

Exceptional customer service

Crime reduction awareness

Team communication

Education

SIA licence or Certificates

Job description

Overview

Pay rate: £14.10ph. Various Shifts (to be discussed at interview)

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting: It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service


• To deter violence and public order offences


• To conduct patrols of the store


• Utilising CCTV systems to support the reduction of crime and stock loss


• Liaise with the store management teams


• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store


• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours


• Annual leave entitlement


• Pension and Life insurance schemes


• Free uniform supplied


• SIA Re-licencing programme


• Comprehensive induction and training programme


• Access to Mitie\'s employee benefits including financial services, retail discounts, reward schemes and online GP services


• Apprenticeship schemes


• Progression and development opportunities


• All breaks are paid