Retail Security Officer

Mitie; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A facilities management company in Cambridge seeks a Security Officer to protect and serve M&S stores. The role offers £14.00 per hour with benefits, requiring strong customer service skills and a valid SIA Licence. Ideal for candidates with a background in security, retail or hospitality. Join a friendly team and enjoy professional growth opportunities.

Benefits

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Company-funded SIA Licence renewal

Continuous training

Qualifications

• 5 years trackable working history in the UK.
• Security experience essential.

Responsibilities

• Follow all policies and legal requirements.
• Engage with provided technology for effective reporting.
• Review and improve Assignment Instructions.
• Report hazards and remain vigilant.
• Handle challenging situations with calm and professionalism.
• Contact emergency services when needed.

Skills

Excellent customer service

Communication

Energy

Enthusiasm

Education

Valid SIA Licence

Job description

Overview

Location: M&S Cambridge, Sydney Street

Hourly Rate: £14.00

Hours: 40+ per week, Permanent

Shift pattern: 4 on 4 off full time only

Candidate must have 5 years trackable working history in UK.

Why you'll love this job

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £14.00 per hour with benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

What we're looking for

• Experience: Security experience essential
• Certification: A valid SIA Licence
• Skills: Excellent customer service and communication, energy, and enthusiasm

Your role

• Stay Compliant: Follow all policies and legal requirements.
• Use Tech: Engage with provided technology for effective reporting.
• Proactive: Review and improve Assignment Instructions.
• Stay Alert: Report hazards and remain vigilant.
• Be Professional: Handle challenging situations with calm and professionalism.
• Emergency Ready: Contact emergency services when needed.

If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills, this could be the opportunity you've been looking for.

Ready to apply?