Retail Security & Customer Safety Officer

Mitie; Shrewsbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading security provider in the United Kingdom is seeking a Retail Security Officer to deliver exceptional customer service while ensuring a safe shopping environment. Responsibilities include deterring crime, conducting patrols, and working with local police teams. Candidates should ideally have a current SIA licence, but training for certification may be offered. Benefits include contracted hours, paid breaks, and a comprehensive training program. Progression and a variety of employee benefits are available.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Comprehensive induction and training programme

Free uniform supplied

Flexible benefits platform

Cycle-to-work scheme

High street discounts

Qualifications

• Ability to deliver exceptional customer service.
• Full checkable employment/education history for 5 years.
• Willingness to participate in SIA re-licensing training if needed.

Responsibilities

• Deliver industry-leading customer service.
• Conduct patrols and deter violence.
• Liaise with management and police for crime reduction.

Skills

Customer service

CCTV systems

Public safety

Communication

Education

Current SIA licence or Certificates

Job description

A leading security provider in the United Kingdom is seeking a Retail Security Officer to deliver exceptional customer service while ensuring a safe shopping environment. Responsibilities include deterring crime, conducting patrols, and working with local police teams. Candidates should ideally have a current SIA licence, but training for certification may be offered. Benefits include contracted hours, paid breaks, and a comprehensive training program. Progression and a variety of employee benefits are available.