Retail Duty Manager – Lead Team & Boost Customer Experience

Heron Foods; Wrexham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Wrexham is seeking a Duty Manager. You will lead a team to ensure smooth store operations while delivering excellent customer service. Ideal candidates possess strong leadership skills and experience in retail management. With a salary of £12.50 per hour, this role offers room for personal growth and various perks, including discounts and wellbeing support. Join a dynamic team where your contributions truly matter.

Benefits

10% off at Heron Foods and B&M stores

Access to career development programs

24/7 GP access

Long-service rewards and exclusive discounts

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Ability to motivate and inspire a team.
• Strong problem-solving skills and customer service focus.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well-presented, and stocked store.
• Drive sales and performance by managing efficiency.
• Take responsibility for the store in the absence of the Store Manager.

Skills

Strong leadership skills

Exceptional organisational abilities

Passion for customer service

Proactive management approach

Job description

A leading grocery retailer in Wrexham is seeking a Duty Manager. You will lead a team to ensure smooth store operations while delivering excellent customer service. Ideal candidates possess strong leadership skills and experience in retail management. With a salary of £12.50 per hour, this role offers room for personal growth and various perks, including discounts and wellbeing support. Join a dynamic team where your contributions truly matter.