Retail Customer Advisor: Sales & Service Pro (Bonus)

Threeuk; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company is seeking a Retail Customer Advisor for their Glasgow location. The role involves enhancing customer experiences, achieving sales targets, and providing tailored solutions to customer inquiries. The ideal candidate will demonstrate a passion for customer service and the ability to thrive in a team environment. Full training is provided, making this an excellent opportunity for those eager to grow within the industry. The position offers competitive pay, benefits, and development opportunities.

Benefits

Free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)

Tastecard membership

Money to spend with Uber

Discounts across thousands of retailers

Opportunity to win monthly and annual awards

Qualifications

• Strong passion for delivering exceptional customer service and meeting customer needs.
• Ability to work well within a team.
• Resourceful and proactive in resolving customer enquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences with innovative products.
• Achieve personal and store Key Performance Indicators.
• Provide personalised solutions for customers.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading telecommunications company is seeking a Retail Customer Advisor for their Glasgow location. The role involves enhancing customer experiences, achieving sales targets, and providing tailored solutions to customer inquiries. The ideal candidate will demonstrate a passion for customer service and the ability to thrive in a team environment. Full training is provided, making this an excellent opportunity for those eager to grow within the industry. The position offers competitive pay, benefits, and development opportunities.