Retail Catering Assistant - Bank

CDD Services (Synchronicity Care Ltd); Darlington; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare service provider located in Darlington seeks a Retail Catering Assistant. This position involves serving food and beverages in a fast-paced environment while ensuring high-quality service and compliance with hygiene standards. Ideal candidates should have previous catering experience and a Level 2 Food Hygiene certificate. Join a supportive team at a new coffee shop within University Hospital North Durham.

Benefits

Access to a pension scheme

Night Shift Working Allowances

Bank Holiday Working Allowances

Qualifications

• Level 2 Certificate in Food Hygiene required.
• Previous catering experience is essential.
• Good standard of literacy and numeracy needed.

Responsibilities

• Assist in the service of food and beverages in a coffee shop.
• Maintain high standards of hygiene and cleanliness.
• Support and assist the Retail Supervisor in catering services.

Skills

Catering experience

Good communication skills

Customer care

Food hygiene knowledge

Education

Level 2 Certificate in Food Hygiene

Basic English and maths

Health and Safety knowledge

Job description

We are looking for for a Retail Catering Assistant Services who will play a pivotal role in driving the success ofretail catering services within Synchronicity Care Limited(SCL) , at a newcoffee shop within the UniversityHospital North Durham.This position is integral to delivering seamlessoperations, enhancing customer satisfaction, The succesful candiate will be part of a NHSEngland Catering Exemplar site and will be part of the team that provides thecatering service to the external retail outlet on site serving drinks, snacksand composite meals.The successful applicant will have :

Previous cateringexperience in a fast paced environment

Sound knowledge offood hygiene regulations

Demonstrate a can doattitude

Excellent communication and customer care skills

Main duties of the job

We are seeking an a customer-focused Retail Catering Assistant primarily assisting in the service ofbeverages and food items in a new coffeeshop catering outlet

To be able to dismantle and reassemble equipment beingcleaned

Carrying out cleaning duties in accordance with DepartmentalSpecifications and Cleaning Policy

Disposing of food waste and refuse safely and hygienically

Assist in the cleaning of all containers, crockery, andcutlery used in the service to Staff, and Visitors

To operate a EPOS tilland re-stock areas

To log food and fridge temperatures in line withdepartmental policy.

About us

SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

• Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
• Night Shift Working Allowances (where appropriate)
• Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

Job responsibilities

To support and assist the Retail Supervisor and RetailManager in the provision of a highlyprofessional catering service within the retail units at University HospitalNorth Durham and to ensure that highquality standards are met at all times.

To follow the policies and procedures laid down by theretail services in the day to day operational management of retail and toensure a high quality and cost effective service.

To ensure that food safety regulations are adhered to atall times.

Provide and maintain a highly customer focused restaurantfacility.

Ensure that communication channels are maintained betweenappropriate staff / visitor / patient groups with regard to patient feeding.

Work in a safe manner so that no other persons are put atrisk whilst completing the required duties.

Initially deal with any complaints / comments regarding theservice in a courteous manner from Trust staff or patients.

Developing staff preferences, promotingflexible working arrangements, and encourage change of working practicefollowing major life changing events.

Person Specification

Qualifications

• Level 2 Certificate in Food Hygiene
• Basic English and maths
• A good standard of literacy and numeracy
• Health and Safety

Experience

• Catering Experience

Special Skills & Knowledge

• Natural & enthusiastic staff member
• Ability to follow clear instructions and feedback to senior staff
• Committed to quality customer care/delivering excellent customer service. Effective interpersonal skills
• Able to work with minimal supervision following set procedures.
• Flexible approach to work and adaptable to change Good manual dexterity, physical fitness Good timekeeping
• Basic numeracy
• Knowledge of food safety and allergen regulations
• Basic keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.