Restaurant Supervisor: Lead Service & Guest Excellence

Malmaison Hotel du Vin; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent hospitality group in Birmingham is seeking a Restaurant Supervisor to ensure high service standards and guest satisfaction. The ideal candidate will have management experience and a passion for hospitality. This role offers numerous perks including discounted accommodation, career development programs, and sustainability initiatives. Join a team that values creating unforgettable experiences for guests while working within an exciting and supportive environment.

Benefits

Discounted Staff Room Rates

Friends and Family Room Rate

Healthcare Cash Plans

Complimentary stays on work anniversaries

Wellness Campaign Days

Referral schemes

Qualifications

• Managerial experience is required.
• Ability to communicate effectively in English.
• Experience in customer service is essential.

Responsibilities

• Deliver high standards of service to guests.
• Assist in internal development and progression.
• Create memorable experiences for guests.

Skills

English

Customer Service

IT Software

Education

Relevant academic qualifications

Tools

ERP

Chemical safety knowledge

Job description

A prominent hospitality group in Birmingham is seeking a Restaurant Supervisor to ensure high service standards and guest satisfaction. The ideal candidate will have management experience and a passion for hospitality. This role offers numerous perks including discounted accommodation, career development programs, and sustainability initiatives. Join a team that values creating unforgettable experiences for guests while working within an exciting and supportive environment.