Restaurant Manager

Dobbies Garden Centres Ltd.; Prestwick; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading garden centre retailer seeks a Restaurant Manager to oversee the operations at their Prestwick location. The ideal candidate will deliver exceptional customer experiences, ensure compliance with health and safety regulations, and lead a dedicated team. Responsibilities include managing stock controls and supporting seasonal events. The role offers generous benefits including uncapped discounts and development opportunities, making it a rewarding position in a vibrant environment.

Benefits

Generous annual leave

50% off in Restaurants

Financial well-being support

Qualifications

• Proven ability to manage budgets and improve profitability through sales.
• Experience in strict adherence to health and safety regulations.
• Ability to identify and address training needs for all levels.

Responsibilities

• Oversee restaurant operations and maintain high standards.
• Lead the team to improve customer experience.
• Ensure compliance with health and safety regulations.

Skills

Commercial awareness

Stock control management

Training and coaching

Adaptability

Positive leadership

Job description

Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants – delivering tasty food, maintaining high operational standards and smashing commercial targets.

Responsibilities

• Oversee the fast‑paced restaurant operation, taking responsibility for both the kitchen and front‑of‑house operation.
• Lead an engaged team, focused on delivering a great customer experience and making it work for our customers.
• Ensure strict compliance with health and safety regulations at all times.
• Effectively manage stock controls to minimise wastage and ensure the kitchen has everything it needs.
• Support the delivery of in‑store events, including seasonal highlights such as Breakfast with Santa and regular fixtures such as Afternoon Teas.
• Communicate effectively with our central support teams to maintain smooth operations and provide feedback to improve our business.
• Work as part of the overall Garden Centre Management team to deliver a safe working environment, a commercially successful store and a great place to work for our colleagues.

Qualifications

• Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
• A proven ability to manage stock controls and strict adherence to health & safety regulations.
• Ability to identify training needs and coach and train all levels to deliver a first‑class customer experience and a safe centre environment.
• Adaptability – act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
• Positivity – managing change, leading the team through each season with care and motivation to deliver the best.
• Can demonstrate our values at all times – we're one team, getting better everyday. We bring a smile, we live and breathe gardens, and we make it work for our customers.

Restaurant Manager – Dobbies Ponteland Street House Farm, Newcastle Upon Tyne, Tyne and Wear, NE20 9BT. At Dobbies, we're proud to have a history dating back to 1865. Founded by James Dobbie, we are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all‑year‑round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We're committed to being a great place to work. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.

Benefits

• Generous annual leave entitlement – use your holidays when you want, with limited statutory days off required.
• Uncapped discount across our stores: 50% off in our Restaurants, 25% off in the Garden Centre, 10% off in our food halls.
• Access to Stream – support your financial wellbeing, with the ability to access earnings ahead of payday, save for the future and receive financial advice.
• Access to Retail Trust – confidential support, a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
• Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
• A thriving culture: the Dobbies team are passionate, diverse and committed to making it work for our customers (Dobbies Ponteland Street House Farm, Newcastle Upon Tyne, Tyne and Wear, NE20 9BT).