Restaurant General Manager (London Based)

Pasta Evangelists; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A fresh pasta restaurant chain in London is seeking a General Manager to lead their new restaurant. The role involves delivering exceptional customer experiences, managing a passionate team, and ensuring high standards of food safety. Ideal candidates will have hospitality experience, strong leadership skills, and a love for Italian cuisine. Competitive salary and perks are offered, including discounts and social events.

Benefits

Competitive salary

Discount at counter and Harrods restaurant

Regular team socials

Free products from Pasta Evangelists

Referral bonus scheme

Cycle to work scheme

33 days annual leave

Qualifications

• Experience in hospitality industry with a proven track record.
• Ability to inspire and nurture diverse teams.
• Understanding of revenue generation and profit margins.

Responsibilities

• Lead the opening of a new restaurant in London.
• Deliver exceptional customer service and dining experience.
• Ensure compliance with food safety and health standards.

Skills

Motivational leadership

Customer engagement

Team development

Commercial acumen

Data-driven decision making

Job description

Overview

Department: Restaurants

Location: London Based

Pasta Evangelists is looking for an utterly fabulous individual to manage our new London Based fresh pasta restaurant. We won’t just be cooking and serving our customers the freshest pasta in town (although that’s a big part of it!), but opening doors to one of the coolest locations in town. You’ll have your own chefs making fresh pasta in the window to entice the good people of London in, with Italian funk and jazz on the stereo, the aroma of ragù, in-house pasta making classes, and more. You’ll also have a complimentary wine machine to offer customers a glass of wine when they visit.

As General Manager, you’ll be responsible for creating something exceptional at Pasta Evangelists. We’re looking for an exceptional candidate who oozes passion, is confident, charming and wears an easy smile with customers, and wants to be part of our exceptional new fresh pasta concept.

What you'll do at Pasta Evangelists:

• Lead the charge in launching our exciting new London Based restaurant, delivering an amazing customer experience from day one
• Be the smiling face of the restaurant, known in the local area for providing effortless customer service and the finest fresh pasta
• Create, lead and inspire a team of like-minded, passionate individuals united by their belief in fresh, artisan pasta and delivering an unforgettable experience
• Lead in-store events with Marketing to bring limited edition experiences (in-store Italian lessons, wine evenings, pasta making classes for kids, etc.)
• Create a work environment where team members thrive, grow and feel valued
• Act as kitchen guardian, ensuring sites meet high standards for safety and quality
• Ensure compliance with Food Safety and Health & Safety standards
• Craft plans to meet business KPIs, manage costs (COGS) and achieve commercial objectives
• Delight customers and drive sales through continuous improvement and innovation

Who you are:

• Motivational leader who can inspire and engage people at all levels
• Well-presented, personable and comfortable hosting and engaging with customers
• Experience nurturing and developing diverse teams
• Track record turning raw talent into seasoned professionals who love what they do
• Focus on revenue generation and understanding profit margins to keep the business thriving
• Strong commercial acumen with experience using data-driven insights to inform decisions
• People management experience, with empathy and finesse in recruitment and disciplinary processes

What we are looking for in an ideal candidate:

• Love for Italian cuisine and the ability to share that passion with the team and guests
• Desire to learn and grow as a leader, embracing new challenges
• Talent-spotting ability to identify potential and drive career development
• Ability to recognize achievements, celebrate successes and have fun
• Hospitality industry experience with a proven track record of delivering top-tier experiences
• Comfort with data analytics to inform decisions and meet KPIs
• Leadership by example, empowering others to excel
• Dreams in pasta shapes? You're in the right place

What we can offer:

• Competitive salary to attract best talent
• Join a dynamic, fast-moving & diverse team
• Discount at our counter and restaurant in Harrods
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Referral bonus scheme
• Cycle to work scheme
• 33 days of paid annual leave (bank holidays inclusive)