Restaurant General Manager

Kentucky Fried Chicken (KFC); Hailsham; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading fast food chain in Hailsham seeks a Restaurant Manager to lead operations, drive performance, and build an exceptional team. Your leadership will be crucial in creating a memorable guest experience while ensuring operational efficiency. The ideal candidate will have experience in team management and a passion for the restaurant industry. You’ll enjoy a competitive salary, quarterly bonuses, and various employee benefits including free meals and discounts.

Benefits

Competitive salary

Quarterly bonuses

Extra holiday

Life assurance

Free meals

Staff discount

Gym discounts

High street perks and cashback

Wellbeing support

Qualifications

• Proven experience in managing teams and driving performance.
• Ability to create a positive culture and handle difficult conversations.
• Strong organizational skills to maintain operational efficiency.

Responsibilities

• Lead the restaurant and drive performance goals.
• Build and coach a strong team to exceed standards.
• Manage operational tasks like rosters and stock effectively.
• Create memorable guest experiences that encourage repeat visits.

Skills

Leadership

Team building

Operational efficiency

Customer experience

Job description

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

Responsibilities

• Lead like you mean it. You'll take full ownership of the restaurant – drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard – they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin – rosters, stock, reporting – so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What We'd Love From You

• You lead from the front. You've managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant – even when it's chaos.

Keeping it real

Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time – since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day – building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you.

Benefits

• Pay rate: £35,000 – £40,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we've got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for Everyone

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements – just let us know. We'll be there to help you be the real you.