Restaurant & Events Manager, Hotel du Vin

Malmaison Hotel Du Vin Holdings Limited; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality group in Birmingham is seeking a Restaurant & Event Manager to lead operations at their Bistro and ensure outstanding guest experiences. This role requires a hands-on leader experienced in busy restaurant management, with a focus on coaching team members and achieving KPIs. Opportunities for career development and comprehensive benefits are included, emphasizing a commitment to staff well-being and training.

Benefits

Heavily discounted Staff Room Rates

35% off dining bills

Fully funded Apprenticeship programmes

Cycle to work scheme

Healthcare Cash Plans

Employee Assistance Programme

Complimentary stays on anniversaries

Qualifications

• Experience in running a busy restaurant operation.
• Ability to manage service delivery for meetings and private events.
• Looking for more responsibility and challenges.

Responsibilities

• Ensure smooth running of Bistro and Events Operation.
• Lead the Bistro and Events operations.
• Achieve departmental budgets and meet KPI objectives.

Skills

Exceptional organizational skills

Leadership

Attention to detail

Effective communication

Job description

Restaurant & Event Manager, Hotel du Vin

Now this is a role to sink your teeth into.

Why not get paid for doing what you love, get loads of perks and benefits, learn new skills, and make a career for life with Hotel Du Vin?

As a full time, Restaurant and Events Manager, you will be responsible for the smooth running of our Bistro and Events Operation. Not any one day is the same!!

You will be a hands‑on leader, who is inquisitive of delivering an intuitive service, creating WOW and memorable experiences for our guests; primarily leading the Bistro and Events operations at the hotel from the front; efficiently managing our guest expectations having established a meticulous sense of presence on the service floor alongside a team of Asst Managers, Supervisor and Food & Beverage Assistants through effective communication, planning and engaging. You will be empowered with the accountability of achieving your departmental budgets and meeting the objectives of your KPI’s collaborating with other heads of department at the hotel and key stake holders.

Being responsible of self‑growth in our business, coaching for performance and supporting the career development of your team members with a progressive approach is paramount to us.

You will be experienced in running a brand reputed busy restaurant operation and looking for a step into a hotel career or already working within a hotel in a Restaurant or as an Events Operation Manager with exceptional organisation skills and an eye for detail managing the service delivery of Meetings and Private Events in volume, looking for more responsibility and challenges to prepare you for your next role.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Do you want to be part of something different, working with the best food, drink, and a brand you can be proud of?

We create memories that our guests never forget. This could be the next step for you into an F&B Manager position – we actively encourage internal development and progression - Onwards and upwards.

Interested?? Click Apply Now

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI’s
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.